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Shift leader, Restaurant​/Food Service

Job in Seattle, King County, Washington, 98127, USA
Listing for: Insomnia Cookies
Full Time position
Listed on 2026-03-01
Job specializations:
  • Restaurant/Food Service
    Catering
  • Retail
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21 - 21.25 USD Hourly USD 21.00 21.25 HOUR
Job Description & How to Apply Below

Become a Shift Leader at our brand new Seattle bakery located at 1519 Broadway, Seattle, WA 98122. As the Shift Lead, you are the captain of our bakery day or night, predicting the flow of business during a successful shift. Your hands‑on leadership style should include building orders, suggestive selling, baking, and interacting with customers while maintaining a productive and fun atmosphere for the store.

SOME

OUR SWEET SHIFT LEADER PERKS
  • Pay rate range of $21.00 - $21.25/hr
  • Flexible part‑time work schedules
  • Pay‑on‑Demand (daily pay for shift earnings from the day before)
  • 1 hour of paid vacation for every 50 hours worked and 1 hour of paid sick time for every 30 hours worked
  • Interactive training & mentorship
  • Pet insurance for your furry loved ones
  • Job stability with a rapidly growing and reputable company
  • Achievable growth/promotion opportunities
  • Work in a fun, exciting team environment
  • Employee discount and free cookies with every shift!
WHAT WILL I DO AS A SHIFT LEADER
  • Provide incredible customer service and quality products to all guests throughout their experience.
  • Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.
  • Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
  • Support and work alongside the Cookie Crew.
  • Provide a safe, clean working environment for guests and staff and adhere to safe food‑handling practices.
  • Manage cash handling and deposits.
DESIRED SKILLS/EXPERIENCE
  • At least 1 year of working experience in a customer‑service focused role.
  • Point of Sale systems experience.
  • Outstanding communication, time management, and people skills.
  • Outgoing/friendly/patient demeanor.
  • Detail focused and results‑oriented.
  • Ability to lead by example and motivate others.
  • Ability to lift up to 40 lbs.
  • Legally eligible to work in the United States.
  • Must be 18 years or older to be employed.

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