Food Services Director

$105,000 - $115,000 annually | Meaningful Work | No Late Nights | Great Benefits!

Era Living is seeking a Food Services Director to join our team at our Ida Culver House Broadview, a beautiful retirement community in North Seattle, WA. This position is responsible for all aspects of the day-to-day-operations of our culinary and dining departments and is supported by the Dining Services Director and Culinary Services Director and nearly 100 staff.

We serve more than 300 seniors daily through one primary formal dining room and three satellite dining rooms for residents with higher care needs. Join us to escape the long and unpredictable hours of the restaurant industry or to grow into overseeing a bigger operation within the senior living industry.

Ida Culver House Broadview is close to several bus lines and provides a parking space for members of the leadership team.

• Leadership bonus potential

• Longevity bonuses

• Medical/vision/prescription drug plan

• Dental plan

• Life and Accidental Death & Dismemberment insurance

• Long-Term Disability insurance

• Flexible Spending Accounts for health care and dependent care

• 401(k) retirement plan with generous company match (eligibility contingent on age requirement)

• Progressive vacation package starting at 15 days per year

• 8 paid holidays per year

• 1 hour paid sick time for every 40 hours worked

• Employee Assistance Program

• Employee discount programs

• Discounted ORCA commuter pass

The Food Services Director is responsible for driving resident satisfaction through a successful food services operation, while also managing within our operating budget and ensuring safety and compliance standards are met. In this role, you will set direction and priorities for the culinary and dining departments and partner with department leaders to meet goals for resident satisfaction and continuous improvement. You will ensure your departments deliver excellent customer service and actively engage with residents to gather and triage feedback.

You will play a leadership role in planning and execution of resident, staff, and marketing events.

• Ensures the department delivers high quality food service, maintains standards of nutrition, food preparation, service, sanitation and resident satisfaction

• Performs all aspects of culinary and dining functions as required by the operation. Supports all aspects of culinary and dining services in the community: orients, trains, and provides hands-on support to Culinary and Dining Services Directors and/or other culinary and dining positions providing coverage during planned and unplanned absences including vacation/sick/vacant positions to ensure adequate staffing levels are in place for all shifts.

• Appropriately actions resident and/or employee concerns

• Participates as an individual contributor for both culinary and dining departments as required by the operation to ensure the consistent delivery of services is provided.

• Oversees the creation and review of meal plans and ensures the proper requisitions for food items are prepared sufficiently in advance of needs

• Responsible for all operational programs and services of the Food Service Department, which includes ensuring daily, weekly and monthly adherence to budget maintenance, monthly accounting; inventory systems and annual budgetary plans

• Responsible for all aspects of the POS system

• Responsible for program and special event planning and implementation, in collaboration with the Executive Director and/or, the community leadership team

• Directs the recruitment and retention of qualified employees. Evaluates turnover in the department, job satisfaction, and market trends and develops a…