Deli Lead
Listed on 2026-02-17
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Retail
Retail & Store Manager
Overview
The Deli Lead assists in overseeing Deli operations including front of house service, retail merchandising and production cooking. They provide mentorship and coaching to deli staff, including setting the standard for excellent customer service. They participate in department planning including scheduling, budgeting and product mix.
Job Location sUS-WA-Ballard - Seattle
Address1451 N.W. 46th St.
Comp Details$31.15/hour
Our CultureOur Vision
To inspire and advance the health and well-being of people, their communities and our planet
Our Mission
We ensure that good food nourishes the communities we serve, while cultivating vibrant local, organic food systems
Our Values
We foster high standards
We act with integrity
We embrace stewardship
We take action because we care
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
PCC Is a Company Where Culture And Values Are At The Heart Of Who We Are And What We Do. Everyone At PCC Is Expected To
- Collaborate
- Demonstrate Kindness
- Focus on the customer
- Instill trust
- Value diversity
- Build Effective Teams
- Ensure Accountability
- Inspire Others
Job Responsibilities
- Providing and modeling excellent, professional customer service and mentoring staff in this area
- Assisting in overseeing deli operations which includes front of the house service, retail merchandising, and production cooking
- Managing the department in the absence of the Deli Manager
- Providing direction, supervision, hands-on coaching, and mentorship to deli staff
- Participating in production cooking, as needed
- Participating in department planning with the Deli management team. This includes budgeting, product mix, and scheduling
- Mentoring and training staff to ensure that department sanitation, cleanliness and safety standards are met
- Gaining thorough knowledge of all Deli products and Deli services
- Ensures department sanitation, cleanliness and safety standards are met
- Proven ability to provide excellent, professional customer service
- Experience in retail operations including a background in and knowledge of prepared specialty foods and products
- At least 1 year of management experience required
- A high level of awareness of health and safety codes and the ability to implement systems to maintain compliance
- Strong production cooking, recipe development, and kitchen management experience required
- The ability to demonstrate organizational and planning skills
- Computer knowledge and skills including Microsoft Office programs
- The ability to multitask on an ongoing basis
- Excellent leadership, teambuilding, and communication skills
- Demonstrated creative thinking and problem solving skills
- Flexible schedule with availability to work evenings and weekends
- Must be able to meet physical demands including standing, bending, twisting, repetitive motion, and lifting 10–40lbs regularly
- A current Food Worker Card from the Washington State Department of Health is required
- If hired into this role, a Certified Food Protection Manager certification (for example Serv Safe) is required (paid for by PCC)
- If hired into this role, a CPR/First Aid Certification is required (paid for by PCC)
- Must be at least 18 years of age
- Additional $1.25/hour Night Differential when applicable.
- Medical, V ision, D ental, L ife I nsurance, S hort T erm D isability, L ong T erm D isability, P arental L eave
- Vacation A ccrual – 0.06 hours per hour worked during the first 2080 hours of employment
- Sick A ccrual - 0.033 hours per hour worked ( I ncludes U nion, S tate, and C ity A ccrual R ates)
- Pension through UFCW 3000
- Discounted ORCA P ass
- Staff D iscount on I n
-S tore P urchases - PCC Cooking Classes D iscount
- Free PCC C o-op M embership
- Bereavement L eave
- Employee Assistance Program
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