Seattle Retail Assistant Store Manager

Join the Snow Peak Team

The Snow Peak Person is both an outdoor enthusiast and a passionate creative. They believe in their talents and capabilities, are thoughtful in their approach, and have a deep appreciation for their work and the world around them. Snow Peak People don’t shy away from growth or new challenges; they’re team players who prioritize connection and communication—and they’re serious about play.

At Snow Peak, we create products and experiences that inspire people to reconnect with nature and with each other. We believe time outside isn’t just a pastime—it’s essential. Our team is driven by curiosity, collaboration, and a shared commitment to craftsmanship, adventure, and discovery.

• Share a passion for the outdoors and recognize the role it plays in enriching people’s lives.
• Express curiosity and creativity by taking initiative and being resourceful.
• Understand your effect
  —how your contributions shape the team, the customer experience, and the Snow Peak community.
• Make a memorable impact by being approachable, respectful, responsible, and joyful.
• Value all people for their skills, experience, and unique perspectives.

The Assistant Store Manager partners with the Store Manager to launch and operate Snow Peak's new Seattle retail location, including pre-opening training, store setup, and ongoing operations. This role combines customer service, team development, merchandising, inventory management, and event coordination while supporting the April 2025 store opening.

• FLSA:
  Nonexempt
• Status:
  Full Time, Benefit Eligible
• Compensation: $27-$31
• Reports To:
  
  Store Manager
• Start Date:
  
  Mid-March 2026 (approximately 6 weeks before store opening)
• Schedule:
  
  Required availability on evenings, weekends, and holidays

• Travel to Portland store for training during pre-opening phase
• Support physical store setup including merchandising, inventory systems, and operational readiness
• Help establish opening procedures, systems, and standards for the Seattle location
• Participate in hiring and onboarding the retail team

• Ensure consistent excellence in customer service and resolve escalated issues
• Open and close the store
• Track and report daily and monthly sales performance
• Receive deliveries and maintain sales floor presentation
• Plan, promote, and coordinate events; track event profitability and maintain event calendar
• Oversee retail inventory and restocking
• Manage store window and showroom floor updates monthly

• Deliver comprehensive training on gear, apparel, policies, and procedures; identify additional training needs
• Model best practices in sales, customer service, cash management, inventory handling, and follow-up
• Create and manage shift schedules; verify hours for payroll
• Lead monthly retail contests
• Recognize individual staff strengths and support employee development
• Monitor productivity and adherence to store standards; ensure health, safety, and security protocols are followed; address performance issues promptly and elevate discipline to Store Manager

• Serve as Manager on Duty when Store Manager is not present
• Assist with reporting, purchase orders, and other operational tasks
• Partner with Store Manager on recruiting efforts
• Build and maintain tools, reports, and documentation
• Recommend process improvements
• Support change management within the store
• Contribute to cross-functional projects and participate in team meetings

• High School Diploma or equivalent

• 3 years in a retail environment
• Experience leading a team, enforcing policies and procedures, and managing employee scheduling

• Ability to learn new software and systems
• Business and financial acumen to support store profitability
• Proficient in Microsoft Office Suite
• Intermediate Excel and Word skills
• Intermediate mathematics and reporting capabilities
• Strong verbal and written communication

• Quick learner with creative problem-solving skills
• Acts with integrity, professionalism, and confidentiality
• Effective interpersonal, negotiation, and conflict resolution abilities
• Mot…