Lead Samsung Consultant

Job Type: Regular.

Work Location:

Best Buy 470 – Seattle, WA 98125.

Become a Full‑Time Retail Sales Associate
* for Samsung Electronics America (SEA). We are an outsourced sales and marketing company that employs, trains, and deploys people to represent brands, including Samsung. As a motivated Samsung Experience Consultant (SEC), you will drive sales of Samsung devices such as phones, tablets, wearables, and more in a Best Buy retail store.

• Demonstrate, sell and promote Samsung products to customers in Best Buy.
• Ensure that consumers have the latest and most relevant product information when making a purchase decision.
• Excel at building relationships with Best Buy associates and leadership through daily trainings, collaboration and goal sharing.

• Competitive weekly pay
• Hourly pay: $23.00
• Earn a bonus, paid quarterly
• Next‑day pay on‑demand with Daily Pay
• Paid training (completed online, at home via computer or mobile device)
• Apparel provided
• Company‑provided tablet or phone, Samsung/Otterbox
• Employee discounts
• Exciting work environment to showcase customer‑service skills
• Ongoing training and development
• Average 32+ hours per week
• Scheduled during high‑traffic times including weekends, weekdays and some holidays
• Eligible for medical/dental/vision benefits
• Paid time off + paid holidays
• 401(k) with company match

Core Competencies – Plan and Align, Drive Results, Customer Focus, Collaborates, Tech Savvy.

Key Responsibilities

• Drive sell‑out of Samsung mobile products and services within a Best Buy retail store using conversational consulting sales techniques.
• Uncover and understand the needs of the customer and recommend a Samsung product to fit those needs.
• Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist.
• Build strong partnerships with Best Buy staff to drive key initiatives and goals of all teams.
• Meet or exceed personal and store sales goals on a monthly basis.
• Provide excellent customer and client service through interaction with both customers and Best Buy employees.
• Ensure retail brand standards are met through merchandising, security, installation and cleanliness.
• Complete display resets upon request and during new product launches.
• Complete daily reporting on sales performance and retail insights.

Performance Measurements

• Regular and prompt attendance.
• Daily accurate reporting.
• Meet or exceed established monthly/weekly sales quota/goals.
• Customer/client satisfaction.

• High school diploma or equivalent required.
• Six (6) months prior sales, retail, telecom or marketing experience preferred.
• Demonstrated knowledge of products and services.
• Excellent communications, presentation, interpersonal and problem‑solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to work independently and manage multiple priorities in a fast‑paced environment.
• Availability to work weekend, evening and high‑demand retail holidays.
• Ability to maintain customer confidentiality.

We are committed to creating a diverse and inclusive organization and are proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status or other dimensions of identity.