Cafe Team Leader

Position: Cafe Team Leader (3070)
# Cafe Team Leader (3070)
Moonrise Bakery - Seattle, WA 98109## Overview Salary Range $29.30 - $29.30 Hourly Position Type Full Time Category Management ## Description Olympia Coffee Cafe Team Leader Moonrise Bakery, Seattle, WA Benefits

Paid Time Off: 3 weeks

Paid Sick Time Full Benefits:
Medical, Dental, Vision, and Life Insurance; with 80% of premiums being company paid
100% Company Paid Employee Assistance Program 401k with matching after one year of employment Comprehensive services and products discounts

Position Description The Cafe Team Leader works as a member of the Olympia Coffee Retail Team. The Cafe Team Leader is supervised by the Retail Director and Assistant Retail Director and works in close collaboration with the Retail Trainer and supervises a team of Baristas in operation of the cafe. The Cafe Team Leader is responsible for managing their cafe’s operational and financial success.

General Responsibilities
* Ensuring the store is providing consistently excellent products and service, and that the environment is inviting, clean, and well stocked.
* Building a well-developed and high performing team that works together collaboratively and upholds company values.

Specific Duties
* Bar Operation and Budgeting
* Performs barista tasks during scheduled shifts (15 - 25 hours per week)
* Ensures clean, attractive, and inviting cafe environment.
* Creates and executes plans to elevate product quality and customer experience, as well as minimize waste and reduce costs.
* Participates in financial goals of the cafe including development and implementation of systems for increasing efficiency and profitability.
* Monitors and manages labor levels to increase efficiency without sacrificing quality or customer experience.
* Maintains vendor relationships and keeps products in stock by ordering products or communicating café inventory needs to the Office Management Team.
* Maintains scheduled preventative maintenance on all equipment, and ensures that all equipment is in proper working order. Troubleshoots small repairs and works with the Retail Director toward a resolution on larger repairs.
* Maintains safe food handling and storage in accordance with Washington State Health Department standards.

Team Development and Education
* Works alongside Human Resources to recruit, hire, and supervise a team of baristas.
* Works closely with the Retail Trainer for initial and ongoing training for the cafe team.
* Demonstrates leadership in coffee preparation, bar management, and hospitality.
* Creates weekly schedules, adjusts hours and shifts as necessary.
* Facilitates communication between cafe team and works any issues towards resolution.
* Maintains complete knowledge of all coffees, natural wines, and retail products and ensures education of the cafe team.
* Develops leadership within the team including hiring and supervision of lead baristas.
* Educates and ensures the cafe team is upholding company procedures and policies, using corrective action as necessary.
* Promotes positive staff morale and relationships with staff members including honoring staff member company anniversaries.## Qualifications Desired Characteristics
* Passionate about coffee, great work ethic and desire to be at Olympia Coffee/Moonrise Bakery.
* Positive attitude, great communication, compassionate empathy and strong leadership skills.
* Strong knowledge, background, and experience in coffee preparation, bar management and hospitality.
* Detail-oriented and excellent organization skills
* Ability to solve problems and prioritize important tasks
* Self-motivated with the ability to manage independently
* Capable of handling sensitive and confidential information
* Basic computer skills and technological troubleshooting
* Ability to manage projects and hold others accountable for job performance
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