Part-Time Retail Associate - East Washington St

Position Status:
Part‑Time. Hourly Rate: $12.

Location:

10499

E. Washington St., Indianapolis, IN 46229.

The Retail Associate assists the store management team in reaching the operational goals of the site by functioning in various capacities within the retail location. The titles of the various jobs the Retail Associate may be called upon to learn and work include:
Cashier;
Textiles or Wares Producer;
Donation Door Attendant; eCommerce Producer; e-Books Producer; and Rack or Cart Runner.

• Rings up customer orders, maintains a balanced drawer, and follows all cash handling procedures and protocols.
• Provides general information about Goodwill programs to educate customers and answer questions.
• Directs higher‑level questions to the appropriate associate or manager.
• Maintains cleanliness of the sales floor (purge, size, run racks, and merchandise).

• Sorts product to identify quality and value (checks for holes, missing buttons, defective zippers, or stains) and cleans as needed.
• Bars, tags, and hangs textiles or wares.
• Produces 100 items per hour for wares or 85 items per hour for textiles following Goodwill’s pricing standards.
• Updates daily production tracking sheet.
• Occasionally uses a pallet jack and regularly uses a conveyor belt.

• Accepts donations from customers and maintains a clean and clear donation door.
• Sorts products quickly and accurately and distributes them to appropriate areas.
• Maintains an organized backroom and ensures all boxes are labeled.
• Loads and unloads trucks as needed.
• Operates heavy equipment such as a pallet jack, double stacker, floor scrubber, and hydraulic lift.

• Identifies and secures items of value for Click Goodwill.
• Stays informed of market values through eBay and other internet shopping sites.
• Tags, itemizes, and secures items in totes for Click Goodwill.
• Packs, wraps, and ships totes to Click Goodwill to meet weekly tote shipping targets.

• Scans books and decides what to send to Click Goodwill or display at the store.
• Prints inventory sheets and packs, seals, and ships totes for Click Goodwill.
• Identifies top sellers and manages a clean, organized in‑store sales‑effective display.

• Ensures each rack/cart is of quality and value.
• Properly sizes, merchandises, and purges the sales floor.
• Maintains a clean and orderly sales floor, puts away carts, and stocks shelves.
• Runs one textile rack/wares cart per 15 minutes and updates daily production tracking sheet.

• Degree and Credential Requirements: NONE. We value candidates with demonstrated capability and relevant experience.
• Customer Focus: Ability to relate with customers impartially, build satisfaction with products and services, and provide excellent service to internal and external customers.
• Teamwork: Works well with others and contributes to team outputs.
• Ethical: Adheres to procedures, maintains confidentiality, and follows Goodwill’s values.
• Attention to Detail: Pursues quality in tasks and maintains safety awareness.
• Time Management: Manages own time and others’ time effectively.

• Technical Knowledge: Familiarity with computers and relevant software, basic internet navigation skills.
• Communication
  
  Skills:
  
  Articulates thoughts, uses oral, written, visual, and non‑verbal communication, and listens to understand customers’ needs.
• Mathematical Aptitude: Applies mathematical thinking to solve everyday problems.
• Critical Thinking: Uses judgment and reasoning to evaluate alternative solutions.

• Reasonable accommodations may be made for people with disabilities to perform essential job functions.
• Physical work: ability to spend >8 hours sitting, standing, walking, stooping, kneeling, crouching; use hands to grasp, carry, feel, or touch products and machinery; lift 10–50 pounds; manage exposure to moderate noise and temperature variations.

• Corporate wellness program includes an Employee Assistance Program (EAP), health coaching, and wellness discounts (Weight Watchers, YMCA, etc.).
• Discount programs for phone carriers (Verizon, AT&T, etc.) and a 20% discount off Goodwill retail stores immediately upon hire.
• Financial education programs—credit union membership and access to online workshops.
• Daily pay options.

Goodwill is an EEO employer. We are a Veteran/Disabled employer. We are a Retail1 employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. Requests for accommodation will be considered on a case‑by‑case basis.