Store Manager - Seattle

Job Description:

About Us:

TTI (Techtronic Industries) is a fast-paced, high-energy, organization that rewards out-of-the-box thinking to foster innovation allowing us to be the best in our industry. We provide a multi-faceted training program and hands-on field experience that will stimulate, challenge, and reward you.

TTI (Techtronic Industries) is a world-class leader in the design, manufacturing, and marketing of power tools and accessories, outdoor product equipment, and floor care products. Our consumers range from professional and industrial users in the home improvement, repair, and construction industries to homeowners & DIY enthusiasts. Our unrelenting strategic focus on powerful brands, innovative products, operational excellence, and exceptional people drives our culture.

This focus and drive provide TTI with a powerful platform for sustainable leadership and strong growth.

Our brands and products are recognized worldwide for their deep heritage, superior quality, outstanding performance, and compelling innovation. Our products include professional power tools and accessories, outdoor power equipment, and floor care. Our brands include Milwaukee, AEG, Ryobi, Oreck, Hoover, Dirt Devil and Vax.

Direct Tools Factory Outlet, a division of R&B Sales and Marketing, INC, is looking for a results-driven Store Manager to oversee operations and drive success at our Seattle Outlet Store.

In this role, you will lead the Seattle Outlet Store team, driving sales performance, operational excellence, and customer satisfaction. You will oversee all aspects of store management, including team leadership, inventory control, merchandising, and customer engagement. By taking ownership of store results, you will play a key role in developing talent, strengthening operations, and delivering exceptional customer experience. This position provides an excellent opportunity to expand your leadership, business management, and retail operations skills while contributing to the success of a global industry leader.

Duties and Responsibilities:

* Lead and develop the store team to deliver exceptional customer service and achieve sales and profitability goals.

* Oversee all daily store operations, including opening/closing procedures, cash handling, and adherence to company policies.

* Drive sales performance by monitoring key metrics, analyzing trends, and implementing strategies to maximize results.

* Manage staffing schedules, training, and performance evaluations to ensure a high-performing and engaged team.

* Maintain accurate inventory levels through regular cycle counts, audits, and effective loss prevention practices.

* Ensure visual merchandising standards are executed consistently to enhance the customer shopping experience.

* Resolve customer inquiries and concerns in a professional manner that builds loyalty and repeat business.

* Partner with district and corporate leadership to implement initiatives, promotions, and new product launches.

* Foster a culture of accountability, teamwork, and continuous improvement within the store environment.

* Ensure compliance with health, safety, and security standards to protect employees, customers, and company assets.

Note:

Employee's duties and responsibilities are not limited by the above. Other duties may be assigned as deemed necessary by the employee's supervisor. In addition to the basic requirements of the position, all employees are expected to meet the company's goals of continual improvement in the areas of knowledge, skills, processes, and quality.

The Position may involve travel and overnights. Ability to travel via driving and air travel required.

Candidate must live in/relocate to Tulalip, WA area.

Job / Employment Requirements:

* Must be at least 21 years of age or older.

* Eligible to work in the United States without sponsorship or restrictions.

* Minimum 5 years' retail supervisory/management experience, preferably in a high-volume or specialty retail environment.

* Bachelor's degree in business, management, or related field preferred; equivalent experience considered.

* Knowledge of TTI brand products and/or retail power equipment industry preferred.

* Demonstrated ability to drive sales growth, control expenses, and improve profitability.

* Proven track record of developing, motivating, and retaining high-performing teams.

* Strong customer service mindset with conflict resolution skills and the ability to build lasting customer relationships.

* Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); additional reporting/retail software a plus.

* Strong communication skills, both written and verbal, with the ability to influence and engage at all levels.

* Ability to travel for in-person training, meetings, and occasional support of other store locations.

Competencies and Skills

* Leadership presence with the ability to inspire, coach, and develop a diverse team.

* High level of business acumen with strong analytical and strategic thinking skills.

* Customer-focused mindset with a…