Manager - Asset Protection - Northgate Rack

Job Description

Manager of Asset Protection (AP) is responsible for supervision of Asset Protection teams in the store they support. This supervision includes recruiting, development, performance oversight and budgeting. This position is responsible for the execution of the company shrinkage reduction strategy within their store/building. The Asset Protection Manager is responsible for the safety and security of employees, theft prevention, enhancing company profitability, and alignment with company values and business strategy.

The Asset Protection manager is expected to partner with cross‑functional store leaders to support the retail asset protection business.

• Lead by example and execute the organizational strategy set by the AP Division.
• Develop strong relationships within the store, inclusive of Store Manager, Service Experience, Inventory Accuracy and Human Resources, and lead in shrink‑impacting subjects.
• Act as owner of building security and safety, educate the store on emergency preparedness topics, and assist employees in safety incidents.
• Monitor and communicate all reports to ensure that AP incidents and cases are reported and documented properly.
• Serve as a results‑driven leader through leveraging data to identify trends and mitigate internal and external theft.
• Lead execution of the company shrink program and directives, including shrink reduction plans and detection of theft and dishonesty issues.
• Strong people leader: hire and develop talent able to support internal and external investigations, auditing, shortage reduction programs, AP awareness programs, and system controls.
• Be data‑driven, leveraging reporting to identify risks and mitigate issues that reduce loss and maximize profitability.

• Proven success in investigative, asset protection, and security procedures as well as prior AP leadership experience.
• Comprehensive understanding of exception‑based reporting tools and case management software.
• Ability to develop and maintain productive relationships with other employees and leaders.
• Strong verbal and written communication skills, able to communicate clearly and professionally with coworkers and customers.
• Strong decision‑making and problem‑solving skills in high‑stress situations.
• Strong organizational, delegation and follow‑through skills.
• Ability to manage competing priorities in a fast‑paced environment.
• Computer proficiency, including use of monitoring and surveillance technologies.
• High level of ownership, accountability, and initiative.
• Ability to work a flexible schedule based on department and store needs.

Pay Range – Washington: $66,000–$105,000 annually. Pay ranges may differ for other locations and depend on location, experience, and qualifications.

Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Performance‑based incentives or bonuses may be available.

For Los Angeles or San Francisco applicants, Nordstrom conducts background checks after a conditional offer and considers qualified applicants with criminal histories in a manner consistent with legal requirements under Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location for support.