Merchandising Operations Manager, Consumer Products

JOB TITLE:

Merchandising Operations Manager   

 CLUB:  Seattle Sounders FC & Seattle Reign FC

 DEPARTMENT:  Marketing (Consumer Products)

 TYPE:  Full-Time

 FLSA:  Exempt

 ROLE:   Individual Contributor

OUR CLUBS

 Seattle Sounders FC and Seattle Reign FC are united as one soccer family, driven
 by a shared commitment to excellence, growth, and impact on and off the pitch.
 Each club has independently forged a rich history of performance while
 connecting deeply with the community. Our clubs are continually pushing the
 boundaries of what's possible while fostering an inclusive culture- championing
 causes and building community connections to expand our reach and impact. Each
 match is an opportunity to bring together our community, celebrating our
 resilience, inclusivity, and a commitment to excellence. United in professional
 dedication- we are two clubs with one shared vision of progress and greatness.

POSITION SUMMARY

 The Merchandising Operations Manager will lead merchandising and consumer
 product operations for Seattle Reign FC, driving organization, execution, and
 cross-functional alignment across merchandise initiatives and retail
 experiences. This role serves as the operational owner for merchandise planning,
 launch timelines, vendor coordination, and retail execution, ensuring teams
 remain aligned on key deliverables and business priorities.

 This role will partner closely with the VP, Consumer Products to support
 go-to-market planning and execution across merchandise initiatives, including
 Shopify/e-commerce, matchday retail, and pop-up experiences. This individual
 will help translate strategic priorities into operational plans, ensuring
 launches, campaigns, and retail experiences are executed effectively and
 consistently across fan touchpoints.

 This role will also partner with the VP, Consumer Products to shape and execute
 visual merchandising direction across digital and physical retail environments,
 ensuring merchandise presentation and storytelling align with brand objectives
 and create compelling fan experiences.

 As a business owner, this individual will partner across teams to create
 scalable processes, improve operational efficiency, and drive business
 performance. This role will bring a forward-thinking mindset toward innovation
 and emerging technologies, identifying opportunities to leverage tools,
 automation, and AI-enabled solutions to improve workflows, support
 decision-making, enhance fan experiences, and scale consumer product operations.

 This role is ideal for an experienced merchandising professional who brings
 structure to fast-moving environments and can balance strategic thinking with
 hands-on execution, with opportunities to expand into broader product ownership
 over time.

ESSENTIAL DUTIES AND RESPONSIBILITIES

 Merchandise Planning & Operations

* Own merchandising calendars, launch schedules, and key business milestones
    across consumer product initiatives

* Establish and improve scalable merchandise processes and workflows that
    support repeatable execution

* Drive operational organization across teams to ensure alignment on
    deliverables and launch readiness

* Support budgeting, forecasting, and financial tracking for consumer product
    initiatives

* Analyze business performance and provide insights and recommendations to
    improve revenue and operational effectiveness

* Identify opportunities to streamline processes and improve efficiency across
    merchandising operations

* Evaluate and implement new tools, technologies, and AI-enabled solutions that
    improve operational efficiency, workflow management, reporting, and
    decision-making across consumer products

Cross-Functional Program Management

* Lead cross-functional initiatives and GTM activations involving Marketing,
    Design, Fan Engagement, Retail, and Impact teams

* Drive alignment across stakeholders on priorities, timelines, and execution
    plans

* Ensure key dates, launch milestones, and deliverables remain visible and on
    track across teams

* Identify risks and proactively resolve roadblocks impacting merchandise
    initiatives

Merchandising & Product…