Xfinity Retail Sales Consultant; Seattle, Westlake

Job Summary

$28.99+ hourly (Pay is $21.30/hr. + $1300/mo. targeted commission). Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity.

• Engage customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Provide outstanding customer service with all customer interactions.
• Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence.
• Help customers interpret and clarify their account statements and pay their bills in the store.
• Answer any questions customers have on current or new services, make changes to account data, upgrade levels of service, and process all general service requests.
• Act as a brand ambassador to promote Comcast/Xfinity products.
• Provide expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintain detailed sales product knowledge, including competitive information.
• Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment.

• High School Diploma or equivalent.
• Ability to carry and/or lift 25‑pound boxes and stand/move constantly around the store.
• Regular, consistent, and punctual attendance.
• Adjust to a full‑time, flexible, variable work schedule to meet retail operational needs, including days, evenings, weekends, and holidays as necessary.

• Medical, Dental and Vision coverage.
• Comcast Xfinity courtesy services in serviced areas.
• Discount tickets to Universal Resorts.
• Paid parental leave.
• Tuition reimbursement up to $8,000 (full‑time employees).
• Paid time off.
• 401(K) savings plan with up to 6% dollar‑to‑dollar matching.
• Comprehensive Day‑One benefits and other best‑in‑class benefits.

Base pay: $21.30 per hour. Total target compensation (base pay plus targeted commission): $28.99 per hour. Sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Most sales positions are eligible for a commission under the terms of an applicable plan. Most non‑sales positions are eligible for a bonus.

• Communication
• Critical Thinking
• Problem Solving
• Customer‑Focused
• Persuasion
• Professional Integrity
• Resilience
• Self‑Motivation
• Teamwork
• Technical Knowledge
• Workplace Organization

Education:

High School Diploma or GED (required).

Certifications:

(if applicable). Relevant work experience: 2‑5 years. The application window is 30 days from the date the job is posted, unless the number of applicants requires it to close sooner or later.

Comcast is an EOE/Veterans/Disabled/LGBTQ+ employer. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Please contact us to request accommodation.