Designated Selling Associate - Row Handbags - Seattle

Designated Selling Associate
- The Row Handbags
- Downtown Seattle

The ideal Designated Selling Associate (DSA) Salesperson is passionate about fashion, enjoys working one‑on‑one with customers, and thrives in a sales environment. DSAs drive volume for Nordstrom while championing the brand they represent. DSAs are leaders in customer service, product knowledge education, merchandising, and selling. They drive sales by knowing brand performance, cultivating relationships with both existing and new customers, and educating peers on brand trends, product knowledge, and style.

• Set and achieve sales goals for both in‑store and digital selling with effective use of selling tools (incl. text, social media, reservations)
• Build lasting relationships with customers
• Give the best service to customers on their terms, which may require flexibility and occasionally performing work/duties in a department (or Brand) other than the one hired into
• Provide honest, confident feedback to customers about style, fit, and the value a piece brings to their wardrobe
• Seek fashion and product knowledge by attending meetings and trainings to build expertise
• Build relationships with other DSAs, Stylists, and surrounding departments by conducting DSA‑run product knowledge meetings
• Provide valid product feedback to DM to improve the assortment received at your store
• Drive predictable business through appointment‑based selling during event and non‑event time frames
• Work with the team to keep the department customer‑ready: stocking, re‑merchandising, display, price markdowns, merchandise transfers, and cleaning
• Grow sales by opening new Nordstrom Rewards program accounts
• The hours and schedule for this position will vary by week depending on business needs

• Excellent communication and interpersonal skills to establish rapport with customers and cultivate relationships
• Ability to excel in a competitive team environment
• Ability to prioritize multiple tasks in a fast‑paced environment
• Ability to work a flexible schedule based on business needs
• Ability to read sales reporting in relation to goals
• Understand how to educate customers on new and emerging brands, suggesting based on what will work for them
• Confidence with high/low price points and ability to showcase to customers the value of the item and how it completes their wardrobe
• Strong understanding of a customer’s holistic wardrobe and style, with high organization to strategically follow up and advise on items needed to complete their wardrobe
• Physical requirements:
  • Continuous movement for 6‑8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers
  • Frequent use of hands for grasping, fine manipulation, pushing and pulling
  • Handle bulky and sometimes awkward items, including reaching for and lifting them above head
  • Regularly lift items up to 10 lbs and occasionally up to 25 lbs

Nordstrom offers medical/vision/dental coverage, retirement options, paid time off, life insurance, disability insurance, merchandise discounts, and employee assistance program resources.

Hourly pay ranging from $23.45. Eligible for performance‑based incentives/bonuses and commission varying by merchandise sold.