Seasonal Retail Cashier & Sales Floor - Seattle

Job Overview

The ideal Store Support employee has a passion for fashion, is positive, energetic and enjoys providing excellent customer service while working at the point of sale.

• Assist customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service.
• Keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion.
• Be a great team player by maintaining the department “runway ready,” including straightening up, lightly cleaning and restocking the cash wrap area and sales floor.
• Stay current on key fashion trends and products so you can help customers make purchase decisions.
• Build relationships with customers by informing them about upcoming events, Nordstrom gift cards, and the Nordstrom Rewards program.
• Support other areas of the store, including order fulfillment and order pick‑up.

• The ability to prioritize multiple tasks and requests from customers in a fast‑paced environment.
• Excellent communication and interpersonal skills.
• Strong organization and follow‑through.
• A knack for problem solving.
• Proficiency with computers and an interest in learning new computer applications.
• Flexibility to work a schedule based on business needs.

Continuously move for 6 to 8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers. Frequently use hands for grasping, fine manipulation, pushing and pulling. Handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Hourly rate: $22.55 - $23.45. Commission for most selling employees varies by merchandise: apparel, shoes, and accessories sales typically range from 3% to 14.5%; beauty and men’s fragrance sales receive 3%.

• Medical, vision, and dental insurance.
• Retirement and paid time away.
• Life insurance and disability coverage.
• Merchandise discount.
• Employee Assistance Program (EAP) resources.

Position may be eligible for performance‑based incentives or bonuses.

For Los Angeles or San Francisco applicants, Nordstrom conducts background checks after a conditional offer and considers qualified applicants with criminal histories in accordance with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location.