In-Store Beauty Coach & Team Leader

• Be a consistent, visible presence on the floor — supporting shifts, coverage needs, and live events

• Coach and mentor Beauty Educators in the moment, on the floor, during active shifts

• Build and maintain strong relationships with store staff, department leads, and retailer management

• Conduct regular in-person performance check-ins and document coaching in real time

• Monitor time & attendance and partner with the scheduling team on any shift changes or coverage gaps

• Ensure brand, retailer, and Headkount standards are upheld on every visit

• Complete detailed in-store surveys following every shift

• Achieve sales goals by driving BE performance and engagement at store level

• Escalate employee or retailer concerns promptly to their supervisor and HR

• Stay current on all Headkount communications via the Headkount app

Requirements

• Minimum 2 years of experience working for a beauty brand or major beauty retailer.
• Excellent communication skills
• Demonstrated leadership and decision-making skills
• Ability to multitask and work efficiently
• Strong problem-solving skills
• Professional conduct in-store
• Excellent brand and product education & training skills
• Technology skills: video calls, phone calls, text messages, smart phone applications

🔍 ATS Optimization Keywords
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Hard Skills

• brand education
• product education
• performance coaching
• in-store surveys
• sales goal achievement

Soft Skills

• communication
• leadership
• decision-making
• multitasking
• problem-solving
• professional conduct