Retail Sales Floor - Northgate Rack

Job Description

Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you’ll continuously move and collaborate with teammates to create a welcoming and inclusive atmosphere for all customers. You’ll ensure a quick and easy customer experience and keep the store clean and clutter-free. Flexibility is key, as you may occasionally work in different areas of the store to maintain the cleanliness of the floor and stockrooms and help customers find great deals.

• Work with the team to ensure the sales floor stays "runway ready" and is sized and filled in through re‑merchandising and straightening throughout the day.
• Assist customers when cashiering with a variety of transactions across different platforms (in‑store, online and mobile), including operating a point‑of‑sale system, bagging items of all sizes, handling bulky or heavy items, and ensuring a seamless and friendly experience.
• Create a smooth fitting room experience by greeting, assisting customers and sorting and returning clothing to the floor.
• Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
• Demonstrate expertise in all technologies used in the store environment.
• Adhere to all operational, merchandise and asset protection standards.
• Promote initiatives such as the Nordstrom Rewards program.

• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments.
• Fulfill customer orders in a timely manner following quality standards.
• Prepare and ship customer orders following quality, packing and shipping standards.
• Utilize inventory management systems to scan, process and research merchandise shipments in accordance with inventory control processes.
• Assist in maintaining clean and organized selling floors and stockrooms.
• Provide general support to the store, e.g., setting up special events, organizing backroom markdowns, and relocating store fixtures.

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative and a high level of ownership.
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast‑paced environment.
• The ability to work a flexible schedule based on business needs.

• Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing and reaching to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing and pulling.
• Handle bulky and sometimes awkwardly shaped items, including lifting these items above the head.
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
• Stock and Fulfillment only: frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

The pay range for this position is $22.55 – $23.45 hourly, depending on location and job‑related knowledge, skills and experience.

• Medical/Vision, Dental, Retirement and Paid Time Away.
• Life Insurance and Disability.
• Merchandise Discount and Employee Assistance Program resources.

Additional benefits include 401(k), PTO accruals, holidays and performance‑based incentives where applicable. Eligibility requirements may vary by location, job level, classification and length of employment.