Journey Meat Cutter

Position Description Metropolitan Market

Position Title:

Meat Cutter

FLSA Status: Non-Exempt

Classification: Union

Department: Operations, Meat

Reports To: Meat Manager

Job Summary: As a key member of our Meat Department, this position is responsible for customer service, sales generation, product preparation, food safety, quality control, work safety, and merchandising. Cuts meats with precision and skill, benefiting customers and the Company. Educates customers in the areas of product selection, recipe ideas, and meal solutions.

Essential Functions (include, but are not limited to the following):

• Assists with effective ordering of all products for the Meat Department; maintains display case inventory at a level that promotes creative and effective merchandising and maximizes sales potential.
• Participates in determining order quantities and verifying cost of goods. Participates in maintaining positive store-level vendor relations. Informs the Meat Manager of vendor price changes on approved products as needed.
• Assists the Meat Manager with determining product selections; performs category management functions as assigned by the Meat Manager or as needed.
• Consistently achieves all food preparation guidelines, including full compliance with established recipe program; ensures prepared food consistency, quality, freshness, and portion control.
• Processes all mis-picks, damaged goods, and credits within established guidelines and reports information to the Meat Manager.
• Complies with stocking standards that ensure high product quality, including rotation procedures. Incorporates cleaning with stocking and rotation requirements.
• Immediately notifies the Meat Manager of all short-coded products; ensures adjustments to pricing, signage, and displays are completed as assigned by the Meat Manager.
• Alerts the Meat Manager of incorrect billing issues.
• Processes all invoices and credits for products billed by weight by following approved Metropolitan Market receiving policies and procedures; follows-up appropriately with the Meat Manager.
• Participates in physical inventory on a quarterly basis, or as needed.

• Assists with the development and maintenance of product displays that create an exciting marketplace; strives to develop displays that pique customer interest and impact customer buying trends.

• Assists the Meat Manager with ensuring effective informational and price point signing is posted for all products; assists the Senior Meat Manager in developing effective product descriptions and establishing correct verbiage for all related signs/materials.
• Assists with preparation for weekly Culinary Artist presentations as needed; provides adequate inventory of department–related featured products.

• Immediately greets all customers; demonstrates genuine enthusiasm and sincerity; customizes approach to meet customer needs and build rapport. Creates customer loyalty through individualized service.
• Anticipates customer needs and questions related to products; completes industry-related reading and self-education activities required to remain knowledgeable and current in areas of responsibility, including product knowledge (e.g., product tasting, cutting-edge trends, product use research, and vocabulary development). Effectively follows through with customers, including item requests, questions, and concerns.
• Effectively shifts gears to meet customer needs; moves with ease from greeting to providing product information, up‑selling, closing the sale, thanking customers, and inviting them back. Effectively assesses customers’ needs and appropriately suggests products. Offers customers opportunities to interact with products.

• Develops customer base by providing excellent customer service…