Sales Engineer

NETSCOUT is looking to hire a Sales Engineer to sell Computer Networking, NPM, APM software products to Enterprise customers in the Seattle, WA and Portland, OR area.

NETSCOUT SYSTEMS, INC. (NASDAQ: NTCT) is a market leader in real-time service assurance and Network
Security solutions for today’s most demanding service provider, enterprise and government networks.

The role of the Sales Engineer is to assist the Account team in reaching the revenue goal by providing quality pre-sales technical support and presentations focused on articulating value to the prospective buyer. Represent NETSCOUT Systems as the product solution specialist and work to insure the best possible technical solution with the information provided. Specialization designated by a defined strategic initiative as named by NETSCOUT Systems.

These areas will include verticals such as System Integrators, Service Providers, Enterprise customers and Channel Partners.

This individual will report to the Regional Director and in some cases the Area Vice President and will be required to have significant interaction and consultation with customers and must have a solid understanding of the sales cycle and working with the Sales teams throughout the process.

Sales Engineers and their Account Managers will be placed in situations to uncover and develop new areas of business and relationships for NETSCOUT Systems.

Essential Duties and Responsibilities (Other duties may be assigned):

The Sales Engineer must be able to work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help ensure the best chance to win business.

Investigate the prospect’s needs and assist in developing a strategy to win business

Assist the Sales Teams in making tactical decisions regarding the sale.

Identify compelling events or specific business problems and offer attractive solutions to the client.

Provide specialized technical support to the prospect/customer using NETSCOUT’s ‘best practices’ techniques along with other available resources provided to the Sales Engineering group.

Account responsibility for all lead technical activities. This includes building relationships across customer's IT silos to document their infrastructure and understand their challenges and seek out potential projects.

The Senior Sales Engineer will directly assist Sales teams in achieving financial targets via the sales process and assisting sales in accurately assessing and forecasting opportunities.

Must be able to create and deliver PoCs, manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote presentations using Web Ex or Meeting Place, ability to perform canned or live product demonstrations of system capabilities and benefits for customer meeting, show ability to lead whiteboard discussions, etc., to best present NETSCOUT solutions in the best possible light for customers, resellers, integrators, etc.

Work with users on a regular basis, explore scenarios in which the system is being used and discover new upsell opportunities by understanding the user’s needs.

Adapt to new situations and opportunities that may include multiple Integrators on a common customer network

Travel required within the assigned territory and within the Region estimated at 40 - 50% within the territory.

Additional Essential Duties and Responsibilities of a Sales Engineer:

Strong ability to differentiate the products from competitors – an expert in competitor’s product and how to differentiate against them

Very strong presentation skills – Charismatic presenter that can present compelling views of our products against the customer needs

Top level technical skills:

Network Security concepts

Shows the initiative to research the recent market trends and presents how our solution can help customers in these new areas

Shows leadership skills in terms of contributing to the sales strategy from a solution requirements standpoint – strong contributor to the sales strategy.

Develops own relationships in key accounts and is a strong contributor to overall account relationships

Makes contributions to new product direction…