Sales Account Executive

The Account Manager serves as the primary point of contact for clients, ensuring their needs are met and expectations exceeded. You will build strong relationships, manage client accounts, and coordinate with internal teams to deliver exceptional service. The right person will collaborate closely with colleagues and engage with clients through meetings and calls. Your role is crucial in driving client satisfaction and retention while identifying opportunities for growth within existing accounts.

• Support distributor sales teams and category management to improve inventory movement, launch new items, and provide solutions for their operators
• Plan and execute training on products and services to end-users and distributor teams
• Collaborate with the Sales Manager to successfully meet sales objectives, build a funnel, and deliver results for clients
• Grow trust and build effective relationships with manufacturer clients, internal team, distributors, and operators
• Schedule, prepare, and execute calls, cuttings, and business reviews for visiting manufacturer representatives
• Input sales activity in CRM
• Analyze account data and inform clients of their performance
• Oversee adherence to company policies and industry standards in all client communications
• Oversee client relationships to ensure satisfaction and retention
• Work with internal teams to synchronize efforts towards achieving client objectives
• Spot process enhancement opportunities and apply proven practices

• Excellent communication and customer service skills
• Experience with training individuals and teams on products and services
• Strong sales management skills and CRM experience are a plus
• Ability to work independently and as part of a team
• Bachelor's degree or sales experience in a related field
• Familiarity with the food service industry is a plus
• Packaging and non-food experience is a plus
• Over five years in account management within a relevant sector
• Proven skill in handling many accounts and consistently hitting targets
• Knowledge of CRM applications and tools for managing relationships is preferred
• Bachelor's in Business, Marketing, or a similar discipline
• Strong negotiation and communication capabilities required

$75,000 - $85,000 yearly

Lakeland Marketing is a national food service broker organization that serves 28 regional markets. Our offices are operated by local owners, which fosters accountability, regional strength, relationships, and results. Our organization includes Management, Sales Representatives, Corporate Chefs, Administrative/Customer Support staff, Marketing, and Advertising departments. Our vision is to build a firm foundation across all our regions while expanding into new markets each year and becoming more uniform in vendor representation.