Senior Account Executive, Government

Overview

Genesys empowers organizations worldwide to create the best customer and employee experiences through our AI‑powered Experience Orchestration platform.

• Drive revenue and market share in a defined geographic region.
• Own adoption and growth of emerging cloud technologies to help government customers serve constituents more effectively.
• Develop and manage a growing customer base, capture new logo organizations, and launch citizen‑facing services.
• Determine effective go‑to‑market strategies and collaborate with Solution Consultants, Channel Partners, Product Management, and Executive leadership.
• Articulate and implement strategic territory and account plans aligned to Genesys’ strategic direction.
• Understand technical considerations, certifications, and procurement processes specific to the public sector.
• Identify prospects, partners, and channels; communicate a relevant value proposition.
• Work with customers to ensure they understand CX and AI use cases, and partner with Customer Success to ensure mission success.
• Collaborate with Legal, Finance, and others to manage complex contract negotiations.
• Maintain an accurate pipeline of $6M+ and forecast using the MEDPICC sales methodology.
• Prepare and deliver business reviews to senior management, aligning quarterly and yearly strategies with revenue growth expectations.
• Travel up to 50% within the territory and leverage consultants and lobbyists.
• Understand and leverage federal security frameworks such as FedRAMP, IRS Pub
  1075, CMS MARS‑E, SSA‑TSSR, and NIST 800‑53.

• 8+ years of enterprise sales/business development experience focused on state and local government customers.
• Experience selling to state executive agencies in healthcare, human services, labor, transportation, and revenue.
• Strong relationships with state agency executives.
• BA/BS degree or equivalent experience.
• Technical background in contact center technologies, DBaaS, SaaS, IaaS, CPaaS, and AI.
• Consistently exceeding sales quota.
• Live in Washington, Oregon, or Idaho with ability to travel to state capitals.
• Strategic mindset and drive for new logo acquisition and expanding the customer base.

Market‑competitive salary range: $ – $, with base compensation plus potential commission or performance‑based bonus opportunities.

• Medical, Dental, and Vision Insurance.
• Telehealth Coverage.
• Flexible work schedules and work‑from‑home opportunities.
• Development and career growth opportunities.
• Open Time Off plus 10 paid holidays.
• 401(k) matching program.
• Adoption assistance and fertility treatments.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

If you require a reasonable accommodation to complete any part of the application process, please contact reasonab We will respond within 24–48 hours.