Brand Partnership Associate

What’s In It For You

• Sales Incentive Bonus Program:
  Potential bonus up to $1,300 per quarter
• Paid Time Off:
  Accrue up to 125 hours annually with additional paid holidays
• Benefits:
  Paid Parental Leave, Medical, Dental, Vision Benefit Plans, Health Savings and Flexible Spending Accounts, Life/AD&D, Short Term and Long-Term Disability, Critical Illness and Accident Insurance, Employee Assistance Program and Financial Wellness Tools, Pet Insurance
• Associate Discounts
• 401K Matching Contribution
• Mileage Reimbursement

• Travel to temporary Lovesac events located in third‑party stores for a designated territory.
• Represent Lovesac during events to increase brand awareness and build customer loyalty.
• Engage with customers by creating an interactive environment, delivering engaging product demonstrations, and promoting limited time promotional offers to drive interest and sales.
• Create a sense of urgency with customers to drive sales during the limited‑time Lovesac event.
• Stay updated on product features, benefits, and industry trends to drive remarkable results.
• Promote our Lovesac post‑purchase experience to ensure overall customer satisfaction.
• Quickly identify and resolve customer issues, ensuring a positive shopping experience.
• Assist in setting up Lovesac product displays, ensuring adherence to brand standards.
• Support the take‑down process after events ensuring all items are stored and organized correctly.
• Maintain a welcoming and visually appealing event by following visual merchandising standards.
• Oversee Lovesac operations for the event and ensure they are followed to company standards.
• Gather customer feedback to share with Management to drive future sales and engagement.
• Flexibility to support local stores when Lovesac events are not occurring.
• In‑store responsibilities include but are not limited to:
  • Actively engage with customers using our selling techniques and product demonstrations.
  • Assist the customer from first interest to purchase focusing on managing quotes, closing the sale, and maintaining relationships through post‑purchase.
  • Conduct customer outreach by using company provided tools/communication methods.
  • Provide attentive service to ensure customer needs are met and build customer loyalty.
  • Learn and explain product and service features/benefits to effectively demo, assist, and educate customers.
  • Promote services including customization options, delivery, and post‑sales support when engaging with customers.
• Utilize company tools, sales data, and reports to prioritize tasks and support daily operations.
• Follow both Lovesac and vendor policies and procedures, ensuring standards, minimizing risks, and maintaining safety in the space.
• Meet or exceed Lovesac event demand plans and key performance indicators.
• Meet or exceed individual sales goals and key performance indicators.
• Perform other duties as assigned by Management.

(This section outlines core values, table‑stakes values, and competencies.)

• Top Ambition
• We All Win Together
• Conscious Operations
• Do Less and Do Best
• Love Matters

• Willing to Sweep Floors
• Grit
• Positive
• Self‑Aware
• Self‑Starting
• Insatiable Learners
• Transparency
• Customer‑Centric

• Builds Customer Centricity
• Drives Remark‑able Results
• Collaborates Effectively
• Makes Good Decisions
• Demonstrates Self‑Awareness

• 18 years of age or older.
• Must have a valid driver’s license, a clean driving record free of major violations, access to a reliable vehicle for work‑related travel along with current vehicle insurance.
• Able to work flexible hours including evenings, weekends and holidays.
• Must reside within 30 miles from the location and within the same state that is listed on the job posting.
• Minimum of 1 year of high‑paced experience in a retail or customer service role required.
• Experience in a temporary or event‑based setting preferred.
• Must be able to travel daily and as required by the Company in its sole discretion, to local stores, third‑party events and for occasional meetings using various forms of transportation.
• Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business…