Inside Sales Account Manager

Inside Sales / Account Manager (Industrial Products)

Seattle, WA or Spokane, WA (Onsite)

We are a well-established industrial distribution company seeking an Inside Sales / Account Manager to support a high-volume base of repeat B2B customers. This is a relationship-driven role focused on managing inbound demand, preparing quotes, and ensuring customers receive the right materials on time and to spec.

This is not a cold-calling role
—you’ll act as the primary point of contact for customers, guiding them from initial request through order fulfillment and delivery.

• Competitive hourly pay: $28–$44/hour (depending on experience)
• Bonus potential tied to sales performance
• Strong earning potential (~$70K–$90K+ total comp)
• Stable, repeat customer base (no prospecting required)
• Full benefits: medical, dental, vision, 401(k) with match
• Clear path for growth and advancement
• Established, team-oriented environment

• Serve as the primary point of contact for customers via phone and email
• Review customer requests and interpret drawings/blueprints to determine material needs
• Prepare quotes, confirm specifications, and process orders
• Coordinate with internal teams to ensure accurate fulfillment and delivery timelines
• Track orders from placement through shipment and delivery
  
  Build strong relationships with repeat customers and provide ongoing support
• Maintain accurate records in CRM and internal systems
• Partner with outside sales and leadership to support revenue goals

• 1–5+ years of experience in inside sales, customer service, or account management in an industrial, construction, or distribution environment
• Ability to read and interpret blueprints or technical drawings (highly preferred)
• Experience working with contractors, manufacturers, or industrial customers
• Strong attention to detail and ability to manage multiple orders/projects simultaneously
• Comfortable discussing product specifications, dimensions, and materials
• Strong communication and problem-solving skills
• Proficiency with Microsoft Office and general CRM/order entry systems

• Experience with metal, steel, or building materials
• Familiarity with fabrication processes (cutting, drilling, forming, etc.)
• Knowledge of industrial supply or construction materials

• 100% onsite role in either the Seattle or Spokane area
• Collaborative team environment with experienced leadership
• Fast-paced, detail-oriented workflow supporting real-world projects

• Inside sales reps in industrial or construction supply
• Customer service professionals supporting contractors or manufacturers
• Estimators or coordinators looking to move into a customer-facing role
• Candidates with technical aptitude who enjoy solving customer problems

Rainier Recruiting is an equal opportunity employer and service provider and does not discriminate on the basis of race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent.