Account Manager

What’s In It for You

• Base salary: $35,000 – $45,000 per year (based on experience)
• Commission: 4.5% – 5.5% of gross margin dollars earned
• Bonus structure and recognition for achievements
• Health, dental, and vision coverage
• Retirement plan and disability insurance
• Fair, supportive leadership and room to grow
• Consistent schedule = great work/life balance
• Autonomy to manage your day — without micromanagement
• A strong, collaborative team that values learning and professional development

As our Account Manager
, you’ll take ownership of your territory and drive sales growth through face‑to‑face relationship building, project site visits, and proactive communication. You’ll work with a diverse mix of customers — homeowners, builders, masons, architects, and designers — while ensuring every order and interaction reflects our standard of excellence.

• Weekly job site and/or office visits for active and potential projects.
• Actively manage and grow a comprehensive list of home builders, masons, architects, and designers to target.
• Conduct monthly sales presentations by physical visits to customer locations.
• Conduct regular accredited and unaccredited architectural ‘Lunch & Learn’ presentations.
• Be able to emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.
• Build and foster a network of referrals to create new opportunities for revenue growth.
• Generate and develop new customer accounts to increase revenue, by cold calling if necessary.
• Actively manage call schedule to adequately cover assigned territory in a time‑efficient manner.
• Use applicable CRM software to maximize sales efficiency and effectiveness.
• Make front‑line assessment of market conditions and advise company of findings.
• Understand the competitive landscape to help shape our pricing strategy.
• Maintain an ongoing awareness of new products, competitor activities, and other research.
• Advocate in the best interest of K2 Stone and constantly be learning products & industry standards.
• Regularly attend trade shows, golf tournaments, local building association functions and other marketing events.

• Create a sales pipeline to plan supplier purchases and optimize company and branch cash flow.
• Maintain accurate records including sales call reports, quote pipeline, expense forms, billing invoices, and other documentation.
• Collaborate with the Inside Sales Rep to accurately manage all incoming orders and products.
• Coordinate with the Inside Sales Rep to ensure timely and accurate fulfillment of all outgoing orders and products. Assist when needed.
• Timely and efficient communication with production and support department colleagues.
• Create accurate and timely custom order quotes.
• Manage customer expectations through accurate lead times, product knowledge, and timely follow‑up.
• Inspect all custom orders upon delivery to ensure accurate dimensions, finishes, and quality control.
• Assist with order fulfillment when needed.
• Share and assist walk‑in and call‑in responsibilities with Inside Sales rep.

• 5+ years of successful outside sales experience.
• Architectural, building products, construction, or related industry experience preferred.
• Proven ability to generate new business and consistently achieve sales targets.
• Strong territory management, account development, and pipeline management skills.
• Experience managing opportunities involving multiple decision‑makers.
• Exceptional relationship‑building, presentation, and negotiation abilities.
• Strong problem‑solving and objection‑handling skills.
• Excellent verbal and written communication skills.
• Experience using CRM software and sales tracking tools.
• Professional, polished, and customer‑focused approach.
• Valid driver’s license with a clean driving record.
• Valid passport with the ability to travel to Canada as required.
• Ability to work independently while collaborating effectively with internal teams.
• Comfortable performing basic business calculations and sales analysis.