Sales Professional - Inside Sales

Job Responsibilities

• Hold self‑accountable for prospecting a minimum of 1‑2 hours each day.
• Obtain referrals from families served by the location.
• Network and build community and civic relationships.
• Explain and present arrangements to families served and referred families.
• Maintain and track activity levels to ensure productivity.
• Build relationships with families.
• Respond to client inquiries in a timely, respectful, sensitive and professional manner.
• Connect with families through listening, honest communication and genuine concern.
• Develop an understanding of each family’s unique needs and offer solutions that provide value to them.
• Stay in touch with families to ensure satisfaction.
• Prepare for all appointments and perform all procedures with professionalism and attention to detail.
• Follow through on all customer problems and requests.
• Build trust‑based relationships to earn the right to ask for referrals.
• Earn the right to gain referrals to offer protection to family members through education on the benefits of pre‑planning.
• Represent a continuous link from services provided at need, through aftercare, to providing services to protect families in the future.
• Collaborate and team with funeral directors, location managers, and other members of funeral home and/or cemetery staff to provide seamless, high‑quality service.
• Thoroughly and completely review previous services and contact families to prepare to support current needs and/or sales.
• Share family concerns with the rest of the SCI team.

• Education:
  
  High school diploma or equivalent. 1‑2 years of college or an equivalent of education and experience.
• Experience:
  
  1‑2 years of customer service or sales industry experience preferred.
• Licenses:
  Current state/province issued driver’s license with an acceptable driving record. Insurance license if required by state/province law.
• Knowledge, Skills and Abilities:
  
  Must be able to pass the Company’s internal presentation certification within thirty days of hire.
• Ability to work a number of evenings and/or weekends every month.
• Ability to drive frequently.
• Ability to obtain and maintain an insurance license if required by state/province.
• Flexible hours but, at times, must have the ability to work up to 12 hours in a day.
• Ability to treat others with empathy and respect.
• Knowledge of computers and some software.
• Customer service skills.

$50,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission‑based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. (

Note:

As part of the total compensation plan, this position pays no less than $20.90 per hour for all hours worked.)

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short‑Term Disability
• Long‑Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

US‑WA - Seattle (Postal Code: 98126)

SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.