La Mer - Field Executive - Seattle, WA

Job Overview

The Estée Lauder Companies Inc. is a leading manufacturer and marketer of quality skincare, makeup, fragrance, and hair care products, sold in approximately 150 countries and territories.

• Review retail sales targets and performance of each door on a monthly basis with ASOM.
• Analyze performance of business versus sales objectives, sales trends, and competition.
• Generate sales reports.
• Ensure brand image and visual merchandising are in line with brand standards and philosophy at retail counters.
• Coordinate and execute the setup of all promotions, in‑store programs, and activities.
• Ensure brand ambassadorships (BAs) are aware of the marketing calendar, promotions, and related events.
• Give direction and specific instructions to BAs on how to achieve their sales goals, including coaching based on individual strengths and weaknesses.

• Coordinate and execute newness, promotions, and in‑store program setups in collaboration with ASOM and the Store Design Visual Merchandising team.
• Monitor product trends, performance, and identify potential sales opportunities for ASOM and the marketing team.
• Ensure all go‑to‑market materials and promotional elements are available on time in store to support launches.
• Provide promotion reports to sales and marketing teams post‑campaign implementation and deliver competitive intelligence on competitors’ programmes.

• Assist ASOM in recruiting, onboarding, and managing BA headcount and productivity to ensure sufficient staffing coverage for the counters.
• Ensure BAs uphold grooming standards of the brand they represent.

• Train and develop Beauty Advisors through counter coaching.
• Connect with BAs via virtual learning tools and in‑store meetings to train on general selling skills such as customer service, upselling, cross‑selling, and productivity improvement.
• Coach BAs on brand stories, hero products, and other important brand specifics for EsLait brands near the sales floor.
• Utilize e‑learning platforms, including brand‑agnostic content, to coach BAs toward improving customer experience and sales productivity.
• Conduct Beauty Advisor/Generic Staff training of smaller doors.
• Collaborate with the Education team to develop all training/coaching materials based on required touchpoints;
  Sales & Education Executives focus on brand‑agnostic topics and reinforce brand concepts introduced by the Education Team.
• Coach and motivate BAs based on individual talents and skills to drive sales objectives and brand equity.

• Conduct initial onboarding for new Beauty Advisors in lower‑tier doors to ensure they are well versed in their brand(s) and the retail working environment.

• Spend minimum 70 percent of time in‑store, working and coaching BAs.

• B.A. degree with a minimum of 3 years relevant experience, preferably in the travel retail industry.
• Well groomed.
• Good organization and communication skills.
• Good presentation skills and comfortable with virtual tools such as Zoom and Skype in addition to in‑person presentations.
• Display empathy and an agile, can‑do attitude.
• Proficient in MS Office and Excel.
• Comfortable and enthusiastic about learning new technology platforms.
• Willingness to travel.
• Proven sales track record.

The anticipated base salary range for this position is $71,040.00 to $. The exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with the possibility for over achievement based on performance and company results.

Employees are eligible for a variety of benefits, including health insurance coverage (medical, dental, and vision), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education‑related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.

It is the Company's…