Designated Selling Associate - Rimowa - Downtown Seattle Job Seattle area,Washington USA,Sales

Designated Selling Associate (DSA) Salesperson

The ideal Designated Selling Associate (DSA) Salesperson is passionate about fashion, enjoys working one-on-one with customers, and thrives in a sales environment. DSAs drive volume for Nordstrom while championing the brand they represent. DSAs are leaders in customer service, product knowledge education, merchandising, and selling. They drive sales by knowing brand performance, cultivate relationships with both existing and new customers, and educate peers on brand trends, product knowledge, and style.

A day in the life...

Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media), and reservations

Build lasting relationships with customers

Give the best service to our customers on their terms, which may require all employees to be flexible and open to occasionally performing work/duties in a department (or Brand) other than the one you were hired into

Provide honest and confident feedback to customers about style, fit and the value the piece will bring to their wardrobe

Seek fashion and product knowledge, including attending meetings and trainings, to build your expertise

Build relationships with other DSAs, Stylists, and surrounding departments by conducting DSA-run product knowledge meetings

Provide valid product feedback to DM to help better the assortment received at your store

Drive predictable business through appointment-based selling during event and non-event time frames

Work with the team to keep the department customer ready, which means stocking, re-merchandising, display, price markdowns, merchandise transfers and cleaning

Grow sales by opening new Nordstrom Rewards program accounts

The hours and schedule for this position will vary by week depending on business needs

You own this if you have...

Excellent communication and interpersonal skills to establish rapport with customers to cultivate relationships
The ability to excel in a competitive team environment
The ability to prioritize multiple tasks in a fast-paced environment
The ability to work a flexible schedule based on business needs
Understand how to educate customers on new and emerging brands, suggesting based on what will work for them
Confidence with high/low price points and the ability to showcase to customers the value of the item and how it completes their entire wardrobe
A strong understanding of customer's holistic wardrobe and style, along with a high degree of organization, to be able to strategically follow up and advice on what they will need to complete their wardrobe
Physical Requirements:

Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing and pulling
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Pay Range Details

$23.45 - $23.45 Hourly At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.

We've got you covered...

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview.

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The job posting highlights the most critical responsibilities and requirements of the job. It's not…