Senior Director, Strategic Energy Markets
Listed on 2026-08-30
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Sales
Client Relationship Management, Account Manager, Director of Sales -
Management
Client Relationship Management, Account Manager
Role Purpose
Level Ten Energy is on a mission to accelerate the energy transition. We run the world's largest clean energy marketplace, connecting buyers and sellers and enabling them to get deals done faster through market intelligence, software, and transaction tools. Since our founding in 2016, Level Ten's platform has facilitated more than $14.8 billion in clean energy transactions. Join us on a mission that matters.
As the Senior Director, Strategic Energy Markets, North America , you will lead Level Ten's customer engagement strategy across a portfolio of renewable energy developers, corporate and utility buyers, advisors, strategic partners, and hyperscale data center customers. Reporting to the VP of Customer Engagement, you will be responsible for driving customer retention, account growth, marketplace participation, and executive-level relationships across some of the most influential organizations shaping the future of clean energy.
This is a highly visible leadership role at the intersection of renewable energy markets, customer strategy, and commercial growth. The ideal candidate brings deep knowledge of renewable energy procurement, power markets, and commercial structures such as Power Purchase Agreements (PPAs), combined with a proven track record of leading high-performing teams and developing strategic customer relationships. You will lead a talented North American team responsible for helping customers realize value from Level Ten's marketplace, accelerating participation across the renewable energy ecosystem, and expanding engagement with some of the world's largest energy buyers, developers, and infrastructure organizations.
This role offers a unique opportunity to shape customer strategy and marketplace growth during a pivotal period in the energy transition. You will serve as a trusted advisor to customers, a key partner to executive leadership, and a driving force behind Level Ten's recurring revenue growth, customer retention, and long-term market expansion. If you're passionate about renewable energy, skilled at building and leading teams, and excited by the opportunity to influence the future of clean energy markets, we'd love to hear from you.
You'll Do
Own North American Customer Growth & Retention
Deliver against subscription retention and Net Revenue Retention targets across the North American customer portfolio.
Develop and execute account growth strategies across renewable developers, corporate buyers, utilities, advisors, and data center customers.
Identify customer risks early, lead retention strategies, and maintain accurate forecasting within Salesforce.
Drive expansion opportunities through strategic account planning and executive engagement.
Drive Marketplace Participation & Commercial Engagement
Increase customer participation across the Level Ten marketplace, including project submissions, RFP activity, surveys, and other market engagement initiatives.
Support customer adoption of marketplace tools and services that increase recurring activity and transaction volume.
Partner with Product and Marketing teams to develop engagement programs that strengthen customer outcomes and marketplace growth.
Help customers move opportunities through the transaction lifecycle and maximize value from the platform.
Lead & Develop a High-Performing Team
Lead a North American Account Management organization of approximately eight team members, including a layer of managers and directors.
Coach, develop, and mentor future leaders within the organization.
Establish consistent account management, renewal, and customer engagement best practices.
Drive accountability, performance management, career development, and organizational effectiveness.
Lead Cross-Functionally
Partner with North American Sales leadership to ensure successful customer onboarding and account expansion.
Collaborate with European Sales and Account Management leaders to drive a consistent global customer experience.
Work closely with Sales Operations to improve forecasting, reporting, customer insights, and Salesforce effectiveness.
Partner with Product, Marketing, Marketplace, and Executive Leadership teams to ensure…
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