Security Director

Job Title:

Director, Security

Department:
Ballpark Operations

Reports To:

Senior Director, Ballpark Operations

Status:
Exempt

Directly Supervises:
Manager, Security;
Sr Coordinator, Security;
Law Enforcement Liaison

Primary Objective:
Responsible for direction and oversight of the entire security operation for the Seattle Mariners, T-Mobile Park and offsite facilities including 24/7 security, event security, and law enforcement personnel on game days. The role also oversees the physical security technology, emergency protocols and training, manages budget, and implements crowd and line control methodologies. The Director, Security will work closely with senior level staff within the organization, directly with Major League Baseball (MLB), and law enforcement agencies.

• Provide strong people leadership; implement strategies to effectively manage Team Members and improve the efficiency and effectiveness of department’s people resources.
• Train, evaluate performance, and foster growth and development of Team Members, encouraging personal and professional development.
• Provide leadership, direction, policies, and operational procedures in all areas of safety, security, loss control, and security.
• Establish and implement short and long range organizational goals, objectives, strategic plans, policy standards and operating procedures; monitor and evaluate effectiveness, and effect changes required for improvement that will ensure the highest level of security for Mariners staff and assets and the lowest risk of loss and liability to the organization.
• Accountable for the physical security of T-Mobile Park and the security of employees, fans and players at all times.
• Consulting with offsite facilities including Boxyard and Peoria Complex on security policies and procedures.
• Recurring review of 3rd party vendor performance and management of the working relationship.
• Primary owner of DHS SAFETY Act compliance, overseeing renewal requirements, program documentation, and operational consistency and alignment for T-Mobile Park, ensuring security operations, policies, and incident response programs remain compliant and defensible.
• Review and update Emergency Response Plans (ERP), and lead emergency preparedness training.
• Support Operations Director with maintaining business continuity plan (BCP) and Safety Manager with Accident Prevention Plan (APP) and ensure alignment among the processes and documentation.
• Support the practice of audits, participate in the reviews, conduct corrective actioning when necessary, identify recurring trends and implement solutions to minimize recurrences.
• Proactively evaluate circumstances and suggest and secure additional security services beyond the standard operation when necessary such as SWAT, drone, or air support.
• Collaborate with Guest Experience, Legal and external groups to effectively resolve all security related issues and implement mitigation and recovery plans and programs to address security related incidents.
• Implement security plans, policies and programs to comply with Major League Baseball’s (MLB) Best Stadium Operating Practices and Spring Training Facility Security Procedures to meet all security requirements for MLB games, concerts and other events.
• Collaborate with MLB Resident Security Agent (RSA) and MLB Office of Security & Facility Management.
• Assign security projects within the department structure and staffing to effectively accomplish the organization's goals and objectives.
• Develop, manage and monitor annual security department operating budget.
• Assist in the development of long-term plan for capital investment in physical security measures, programs, software and technology in support of organizations objectives.
• Oversees and provides direction for major security related projects and physical security technologies including but not limited to: various card key access systems, alarm systems, video surveillance systems, radios, incident tracking software, and 3rd party security services.
• Oversee security incident response planning and investigation of breaches; assist with disciplinary and legal matters associated with such breaches.
• Suppress public…