Residential Security Agent

Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for!

Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations worldwide, including strategic advisory services, risk assessments, physical protection, threat intelligence, open‑source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts.

The Residential Security Agent (RSA) will serve as a critical member of a client’s residential physical security team. The RSA works onsite in Seattle, WA on a 12‑hour, 4/3 – 3/4 schedule, performing day or night shifts from 6 pm‑6 am or 6 am‑6 pm depending on client needs. The role requires a customer‑service‑focused approach while maintaining rigorous security protocols.

• Act as the first point of contact for client security needs and support threat management and emergency response.
• Monitor and manage camera systems, access control technology, and other security tools.
• Advise and take action regarding unknown visitors, phone calls, and other contacts.
• Maintain excellent rapport and open lines of communication regarding client needs, requests for support, service issues, and deliverables.
• Provide high‑standard customer service to clients, guests, and staff.
• Ensure client deliverables are met across the full suite of security services.
• Proactively communicate with clients regarding risks to personnel, property, or privacy.
• Ensure completion of any client‑required plans, surveys, or reports.
• Assist with customer service issues to ensure a consistently high level of service.
• Communicate with co‑workers, management, clients, and others in a courteous and professional manner.
• Conform with and abide by all regulations, policies, work procedures, and instructions.

• Legally authorized to work in the United States without visa sponsorship.
• All required licenses and certifications including defensive tactics, de‑escalation, first aid/medical response, security guarding, and firearms use.
• Current or retired law‑enforcement member or possession of a current Washington State Concealed Pistol License (CPL).
• Eligibility to obtain and maintain a Washington State Armed Guard Card.
• CPR/FA training or ability to obtain it within 30 days of hire.
• Experience in project management and small‑team environments.
• Operational experience with residential security teams, executive protection details, or high‑profile corporate security teams.
• Track record of operating in a high‑touch, customer‑service environment.
• Professional bearing and customer service skills.
• Computer skills with Google Suite and MS Office.
• Adaptability to fast‑paced environments with changing circumstances.
• High ethical standards, confidentiality, discretion, and diplomacy.
• Excellent written and verbal communication skills, including comfort working with senior leadership.
• Skilled in synthesizing facts, concepts, and principles.
• Emotional intelligence and customer‑focused approach.

• Bachelor’s Degree in a related field or equivalent experience.
• Executive Protection and/or tactical training.
• Advanced medical training (EMT, WEMT, WFR, TCCC/TECC).
• Current Washington State guard card with armed endorsement.
• Experience with physical security and alarm systems.

• HSA medical plan covers 100 % of employee‑only premium; PPO requires employee contribution.
• HSA employer contribution.
• Medical FSA.
• Employer‑paid insurance: life, STD, LTD, and AD&D.
• 7 paid holidays.
• Paid leave (vacation, sick, parental).
• Pet insurance.
• National discount employee program.
• Employee Assistance Program.
• Credentity Protection – Eclipse Digital Protection by Concentric.
• Free access to the…