Security Officer

Overnight Security Officer – Full Time

Four Seasons Hotel Seattle

The Security Officer will be a member of a small dynamic team delivering great service to our internal and external guests. This position reports to the Director of Security.

• Assist hotel team with the responsibility to ensure protection of guests, patrons and associates; their property, hotel property, building and grounds.
• Enforce hotel rules, regulations and policies as well as the departments’ rules, policies and standards.
• Promote safety awareness and enforcement throughout the hotel to reduce accidents and loss by completing safety inspections and providing training as required.
• Respond to all emergency calls including Emergency Response team calls.
• Assist in the Fire Command center when needed and maintain complete knowledge of the fire/life system and all support systems, their functions and emergency response procedures.
• Patrol building noting and correcting safety, security, and fire hazards; able to walk/run up stairs carrying a fire extinguisher.
• Implement all policies and procedures regarding security and safety.
• Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.
• Respond properly in any hotel emergency safety situation.
• Assist with Workers’ Compensation, complete reports, and maintain health and safety.
• Write comprehensive incident reports and conduct thorough investigations.
• Maintain report records, assist and follow‑up on investigations, and approve reports and logs.
• Initiate and assist general liability reports and promote loss prevention through training and awareness throughout the building to reduce claims.
• Project an image of friendliness, professionalism and willingness to provide personalized services to all building occupants, workers, and neighbors, whether over the phone or in person.
• Act as liaison with all law enforcement agencies, city and federal agencies and hotel associations.
• Respond to and mediate all non‑emergency security calls, minor injuries, disputes, stressful, and complicated issues.
• Contain and transport items potentially contaminated in accordance with Blood Borne Pathogen program and training.
• Provide basic security services, key control, guest and function room lock problems/reprogramming, guestroom safe malfunctions, and lock out.
• Participate and take an active role in the development and implementation of the hotel’s fire plan and testing of the hotel’s Fire and Emergency Response preparedness.
• Works harmoniously and professionally with co‑workers and supervisors.
• Collect, log and distribute lost and found left by guests or visitors on the property.
• Perform bag checks of employees leaving property.

• At least 1 year of security experience, preferably within Hotels.
• High School diploma – Bachelor’s Degree preferred.
• Must be flexible with schedule – Able to work weekdays, weekends, holidays, evening/overnight shifts.
• Reading, writing and oral proficiency in the English language.
• Ability to multi‑task in a high volume and demanding environment.
• Strong problem‑solving skills, ability to handle difficult situations and guests.
• Demonstrated initiative, ethics, safety, communication skills, common sense, civility, service mentality, humility, controlled temper, and thirst for new knowledge.

• Compensation: $26.22/hour
• 13 Days Paid Time Off + 10 Paid Holidays per year.
• Medical, Dental, & Vision Insurance.
• 401K Retirement Savings Plan, plus Employer Match Program.
• Complimentary Room Nights and Discounted Rates.
• Complimentary Meals in our Employee Cafeteria.
• Complimentary Uniform Care & Dry Cleaning.
• Employee Assistance Program.
• Paid Parental Leave & Short‑Term Disability.
• Life Insurance, Bereavement & Jury Duty Pay.
• FMLA & WA State Leave – Personal, Medical, & Military Leave options.
• Tuition reimbursement, Training Programs, Growth & Development Opportunities.
• Investment in your Wellbeing.

Four Seasons is an Equal Opportunity, Affymative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit (Use the "Apply for this Job" box below)..