Physical Security Manager

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The role:

Responsible for the design, implementation, maintenance, and operational management of enterprise physical security systems and security technology infrastructure across corporate environments. Serve as a senior leader within the broader Corporate Security organization, responsible for leading day-to-day security technology operations, physical security initiatives, guard force management, and security infrastructure projects while supporting enterprise security strategy and operational resilience.

This role combines hands-on technical expertise with operational leadership and strategic program management. The position oversees enterprise security technologies including access control systems, video surveillance platforms, AI-driven analytics, intrusion systems, and integrated physical security infrastructure while partnering cross-functionally with Facilities, IT, Construction, Compliance, Risk, HR, Workplace Services, and executive stakeholders.

The ideal candidate is both technically proficient and operationally mature; capable of managing enterprise scale security systems, leading physical security projects, responding to critical incidents, and driving continuous improvement across security operations, technology, investigations, and workplace safety initiatives.

What you'll do:

Security Technology & Infrastructure Management

* Administer, configure, maintain, and optimize enterprise access control and video management systems including:

* Genetec Security Center

* Lenel

S2 On Guard

* Ambient.ai

* Exacq Vision

* Entrapass

* Envoy

* Configure, troubleshoot, and support:

* Access control hardware and software

* Badge readers and credential systems

* IP video surveillance systems

* Camera analytics and AI event detection

* Intercoms, intrusion systems, and integrated security technologies

* Lead sourcing, evaluation, testing, and implementation of emerging security technologies to improve operational efficiency, threat detection, automation, and incident response capabilities.

* Perform technical evaluations, proof-of-concept deployments, vendor assessments, and system integration testing for new physical security and AI-driven technologies.

* Manage enterprise security technology lifecycle planning including upgrades, patching, maintenance coordination, hardware replacement, and vendor support.

* Partner with IT and cybersecurity teams to ensure compliance with enterprise network security standards and technology governance requirements.

* Develop and maintain security system architecture documentation, network diagrams, installation standards, and operational workflows.

Security Operations Management

* Oversee daily operational management of enterprise physical security systems and security infrastructure across assigned corporate locations.

* Manage enterprise guard force operations including:

* Guard scheduling and staffing coordination

* Post order development

* Incident escalation procedures

* Vendor and contract management

* Performance oversight and operational compliance

* Monitor and respond to security incidents, alarms, system alerts, and operational issues while ensuring uptime and reliability of critical security infrastructure.

* Develop and maintain standard operating procedures (SOPs), response protocols, incident workflows, and operational documentation.

* Conduct security assessments, operational reviews, and system audits to identify vulnerabilities and recommend mitigation strategies.

* Support workplace violence prevention, incident response, threat management, and emergency preparedness initiatives.

* Coordinate escalation and response activities during critical incidents, emergencies, executive events, and elevated threat situations.

* Conduct and support investigations involving physical security incidents, unauthorized access, theft, policy violations, and operational concerns.

Physical Security Installations & Construction Support

* Serve as technical lead for physical security installations and infrastructure projects including:

* IP camera deployments

* Access control installations

* Low-voltage cable routing and management

* CAT5/CAT6 cable runs

* Cable termination and testing

* Rack and network hardware installation

* Device commissioning and troubleshooting

* Conduct field installation work and hands-on technical support including camera mounting, device…