Security Officer

Security Officer

The Security Officer provides a safe and secure environment for the patients, visitors, staff and property of Swedish Medical Center. Due to the continuous public contact of the position the highest level of customer service skills is essential. Security Officers conduct random patrols of Swedish Medical Center property, respond to and investigate security incidents, report safety hazards, and appropriately document actions and observations made during the shift.

Security Officers respond to alarms and codes by providing traffic control and assisting with safe patient handling. Security Officers conduct routine safety walks of the facilities and submit remedial requests for any concerns they identify. Security Officers routinely engage in stressful situations and at times may be required to use physical force to maintain the safety of the patient care environment, and may also be required to run, climb stairs, carry people, or perform other physical acts in response to emergent situations.

Security Officers will provide advice to clinical staff regarding matters of patient release and restraint. Security Officers also engage in a wide range of customer service activities involving direct contact with patients and visitors, providing directions and helping people find their way. Security Officers regularly use computers to write reports and logs and to monitor security cameras and access control systems.

Will be required to work on multiple campuses based on staffing needs or the needs of the department.

• Within 90 days of hire:
  Basic Life Support (BLS) - American Heart Association
• Within 6 months (180 days) of hire:
  Successful completion of TASER© training and certification (with annual re-certification)
• Within 6 months (180 days) of hire:
  Successful completion of AVADE/HDTS (Healthcare Defensive Tactics System) Training and Certification
• Customer service experience and/or training

• Associate's Degree
• 1 year of related civilian or military security/law enforcement experience
• Healthcare security experience

The Senior Security Officer provides a safe and secure environment for the patients, visitors, staff and property of Swedish Medical Center. Due to the continuous public contact of the position, the highest level of customer service skills is essential. Senior Security Officers conduct random patrols of Swedish Medical Center property, respond to and investigate security incidents, report safety hazards, and appropriately document actions and observations made during the shift.

Senior Security Officers respond to alarms and codes by providing traffic control and assisting with safe patient handling. Senior Security Officers conduct routine safety walks of the facilities and submit remedial requests for any concerns they identify. Senior Security Officers routinely engage in stressful situations and may be required to use physical force to maintain the safety of the patient care environment;

they may also be required to run, climb stairs, carry people, or perform other physical acts in response to emergent situations. Senior Security Officers provide advice to clinical staff regarding matters of patient release and restraint. Senior Security Officers also engage in a wide range of customer service activities involving direct contact with patients and visitors, providing directions and helping people find their way.

Senior Security Officers regularly use computers to write reports and logs and to monitor security cameras and access control systems. Will be required to work on multiple campuses based on staffing needs or the needs of the department.

• Within 90 days of hire:
  Basic Life Support (BLS) - American Heart Association
• Within 90 days of hire:
  Successful completion of TASER/AXON Training and Certification annually
• Within 90 days of hire:
  Successful completion of AVADE/HDTS (Healthcare Defensive Tactics System) Training and Certification
• 3 years of related civilian or military security/law enforcement experience including at least 2 years in healthcare security
• Customer service experience…