Security Officer

About this position

Seattle Center is seeking two qualified Security Officers for Waterfront Park second and third shift operations. Security officers patrol the Seattle Center Campus and Waterfront Park grounds, secure the facilities, provide assistance for security, crowd control, accident or crime scene protection, and interact with members of other work units and external agencies on a regular basis by radio, telephone, or in person.

The position emphasizes excellent customer service to guests, clients, and staff while ensuring their safety and enjoyment. It requires discretion, judgment, and the use of de‑escalation methods. The unit works 365 days a year on multiple shifts and operates 24 hours a day. Positions may also include an on‑call security officer pool.

• Patrol grounds in a vehicle, on bike, and on foot.
• Provide excellent customer service to guests, clients, members of the public, and staff of diverse backgrounds.
• May be assigned to the communications center to monitor various fire alarms and provide building access security to areas with strict access limitations.
• Inform community members of laws and regulations.
• Prevent and check for potential property damage and safety hazards.
• Report and respond to emergencies, including administering first aid.
• Investigate situations and write reports.
• Train temporary staff.
• Communicate clearly to a diverse group of guests, clients, and the public.
• Speak, read, and write fluently in English to explain rules and regulations on safety issues.
• Write incident reports and enter patrol logs on a computer.

• Minimum 1 year security work experience or an equivalent combination of education and training.
• Excellent interpersonal and conflict resolution skills, with the ability to train staff to communicate clearly and diplomatically in stressful situations.
• Leadership competencies that encourage open and transparent communication and create a culture of belonging among staff.
• At least one year of broad-range security experience with large crowds for event support, parks & recreation, public transportation, hospitality, or similar customer‑focused security environments.
• Training in law enforcement, military, public safety, or related security areas within the last ten years.
• Demonstrated knowledge and application of principles and methods of buildings and grounds security.
• Excellent written and oral communication skills with a demonstrated ability to interact successfully with a diverse population.
• Flexibility, adaptability, and ability to change in a dynamic environment.
• Strong documentation experience.
• Proficiency with Microsoft Office Suite.

• Current Washington State driver license is required.

• Ability to lift up to 50 pounds occasionally.
• Must be available to work all shifts, weekends, and holidays.
• Stand, walk, and bend for extended periods of time.

The full pay range for these regular step‑progression positions is $34.36–$41.69 per hour. New employees begin at Step 1 of the pay progression ($34.36 hourly). On‑call and temporary employees begin at Step 1; intermittent employees do not receive salary step increases but may receive premium pay increasing with hours worked (5% to 25%).

• Driving record:
  Selected candidates may be asked to obtain a complete 5‑year driving record from the Department of Licensing.
• Pre‑employment physical:
  Candidates must pass a pre‑employment physical test.
• Background check:
  Applicants must pass a background check conducted in accordance with Seattle’s Fair Chance Employment Ordinance (SMC 14.17). Candidates will have the opportunity to explain or correct background information and provide verifiable evidence of good conduct and rehabilitation.

The City of Seattle offers a comprehensive benefits package that includes vacation, holiday, and sick leave, as well as medical, dental, vision, life, and long‑term disability insurance for employees and their dependents. More information about employee benefits is available at https://(Use the "Apply for this Job" box below)..