Transit Physical Security Superintendent; SDA

Physical Security Superintendent

The Safety, Security, and Quality Assurance Division (SSQA) at King County Metro Transit is seeking an experienced leader to become the next Physical Security Superintendent. This Special Duty Assignment (SDA) is expected to have a duration of one year, with the possibility of extension. The Physical Security Superintendent guides Metro's systemwide physical security strategy and programs to ensure the protection of riders, employees, facilities, and transit assets.

In this role, you will oversee key teams responsible for security assessment and implementation, fare adjudication, and contract security services, while advancing security technologies, coordinating responses to incidents, and fostering a culture of preparedness. By driving continuous improvement, maintaining regulatory compliance, and strengthening partnerships across Metro and with external agencies, you will help build a safe, resilient, and equitable transit system.

Safety, Security & Quality Assurance Mission:
We provide leadership and the highest level of support and customer focus to continuously improve Metro's safety culture and security practices in order to best protect Metro employees, patrons and the communities we serve from harm.

Recruitment info:
This recruitment will be used to fill a one-year SDA as the Transit Physical Security Superintendent. This recruitment may be used to generate an eligibility pool for future SDA vacancies that may occur in this classification and workgroup. If created, the eligibility pool may be retained up to 12 months from the date of posting and utilized at the discretion of the hiring authority.

Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. You will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. In this role you will:

• Lead and manage the Physical Security workgroup by setting strategic direction, operational priorities, goals, and performance expectations.
• Supervise, coach, and develop staff across multiple security-related programs, including hiring, performance management, development, and labor-relations support.
• Oversee threat, hazard, and risk assessments related to workplace violence, criminal activity, system vulnerabilities, and other transit specific security concerns.
• Direct the development and implementation of physical security plans, procedures, and protocols, including access control, surveillance, and CPTED strategies.
• Manage the selection, deployment, and lifecycle of security technologies and systems related to access control, video surveillance, alarms, and related infrastructure.
• Provide leadership during security incidents and emergency activations, ensuring coordinated response, timely decision-making, and effective communication.
• Oversee Contract Security Services, including performance oversight of 200+ Transit Security Officers and administration of related service contracts.
• Support the Fare Adjudication Program in ensuring fair, consistent, and equitable handling of fare citations and related customer concerns.
• Conduct and review after-action reports to identify lessons learned and implement corrective actions that strengthen system safety and security.
• Ensure compliance with local, state, and federal regulations related to physical security, emergency management, and transit operations.
• Administer and manage program budgets, including forecasting, monitoring expenditures, and ensuring cost-effective use of resources.
• Develop and deliver security-related training for employees, contractors, and partner agencies to promote preparedness and resilience.
• Coordinate with law enforcement, emergency management agencies, transit operations, and other internal and external partners to support systemwide security initiatives.
• Track and report on program performance, trends, and outcomes, preparing briefings and recommendations for Transit leadership.
• Oversee investigations of security incidents involving threats, vandalism, workplace violence, or other events impacting Metro…