Overnight Support Services Associate - Women & Children's Shelter

The Overnight Support Services Associate I will be responsible for maintaining facility safety, order, and cleanliness and will provide backup assistance to other staff at our Women & Children's Enhanced Shelter.

Monday‑Friday 10:00 pm – 6:30 am

$21.31 + $1.00 shift differential

• Perform janitorial duties, including duties left over from a different shift.
• Assess and record safety hazards and maintenance needs.
• Perform random and frequent walks through the entire interior of the building. Record evening report in the staff log at the end of each shift.
• Handle issues that may arise with individuals during an overnight night shift (if applicable).
• Do occasional room checks or searches as needed.
• Respond to emergency calls on overnight phone (if applicable).
• Assist with a variety of administrative duties.
• Act as backup to Guest Services by performing Breathalyzer tests and Urine Analysis drug screens for individuals entering the building after curfew or returning from the hospital.
• Handle office telephones and monitor incoming people.
• Record and organize messages for clients and staff.
• Provide referrals for callers when necessary.
• Participate in organizational meetings, training, and initiatives as required.
• Perform other duties assigned to support the Mission’s success.

• Acknowledge and sign the Mission’s Statement of Faith.
• A high school diploma or equivalent is required.
• Staying awake during overnight hours (if assigned to that shift) is required.
• Customer Services experience is highly preferred.
• Previous janitorial experience is preferred.
• Proficient in Microsoft Office Suite.

• Subject to pre‑employment, criminal background check and a 4‑panel drug screen.

While performing the duties of this job, the employee is primarily working in a temperature‑controlled environment. Required to frequently stand, balance, twist, stoop, kneel and reach with hands/arms. Frequently lift up to 30 pounds and walks, use stairways to climb to multiple floors within the building. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and the ability to adjust focus.

• Medical / Dental / Vision
• Basic Life Plan – 100 % company paid
• Voluntary Products including Life, AD&D, Disability, Accident and Critical Illness insurance
• EAP and 24/7 Virtual Mental Health – 100 % company paid
• 4 weeks of paid vacation (accrued)
• Accrued paid sick time
• 10 paid holidays + 1 Floating Holiday
• Personal Day and Birthday holiday
• Retirement benefits with company match
• Continuing Education Reimbursement Program