Physical Security Site Lead

Responsibilities

About the Team
With a commitment to excellence, innovation, and safety, we are seeking an experienced Physical Security Leader to lead site security operations (e.g., access control, video management, visitor management, badging operations, incident & emergency response) and contract security personnel. This role will report to the Head of Physical Security. You will manage Physical Security operations, programs, and personnel in a large geographic area (encompassing multiple states, cities, and/or sites).

Seeking an experienced Physical Security professional to lead site security operations (e.g., access control, video management, visitor management, badging operations, incident & emergency response) and security personnel at our office based in Seattle, WA.

• The ideal candidate is a seasoned people manager capable of expertly operating in an organization and working cross-functionally with other leaders and teams on Physical Security matters.
• This leader will oversee Security teams, projects, and policies & procedures in order to deliver excellent results and respond to exigent matters in a timely manner. Keeping up with the local security environment; establishing mutual aid; building positive rapport with local first responders and law enforcement; managing incidents; and identifying and solving for security gaps will also be key components of this role.
• Designing, fulfilling, and leading the scheduling and management requirements for Physical Security Operations (and possibly Command Center (i.e., local Security Operations Center) operations), including standard deployment; special events; reception services; and emergency response.
• Acting as the lead point-of-contact for all Physical Security, crisis management, and incident reporting at your assigned site. Strong liaison relationships with local first responders and all levels of local, state, and federal law enforcement agencies.
• Capable of expertly resolving daily/usual and acute/unusual incidents with an orientation toward high customer service. Management and incident response, including training, crisis preparation, table-top exercising, and real-world execution of Emergency Response Plans.
• Planning and leading Physical Security onboarding and training of all Security personnel at your assigned site. Building partnerships with internal (e.g., Admin; Real Estate & Facilities; IT) and external (e.g., mutual aid with co-tenants; local fire and police departments) stakeholders in order to maintain a safe and secure working environment
• Well-written reports and easy-to-follow metrics for Physical Security leadership and Executives. Support Executive Protection events and activities as directed by management.

Minimum Qualifications:

• 3+ years of experience in a security management role; 5+ years of experience in corporate security (as a contractor or full-time employee).
• Strong interpersonal, customer service, written, and presentation skills;
  Current or previous guard license; executive protection certifications; or investigative certifications, a plus.
• Proven track record to handle acute incidents (e.g., major medicals, workplace violence, building evacuations).
• Tactical and managerial experience with Physical Security systems and requirements, including access control system(s); alarm monitoring; visitor management; badging operations; incident report-writing; policies, procedures, checklists, and post orders; management of aggressive behavior; and basic patrol operations.
• Experience building and leading training requirements; key performance indices; and drafting standard operating procedures.

Preferred Qualifications:

• Previous military and/or law enforcement experience, Proven track record to oversee and lead multiple projects; active AED/First Aid/CPR certification; instructor status, CPP a plus.
• Experience building and leading an SOC or Command Center to dovetail with field security operations.
• Ability to travel to other offices; respond to emergencies after-hours; and to work nights, weekends, and/or holidays as operational needs demand.
• Experience in Executive Protection, operating Lenel and/or Avigilon is a plus.
• Experience and technical skills related to physical security systems integration and administration (e.g., PACS (Lenel), VMS (Avigilon), badging operations (e.g., HID smart credentials; badge printers; low and high frequency badge readers), visitor management, SOAR systems (security orchestration,…