Experienced Auto Glass Installation Technician

A Brief Overview

As an Experienced Auto Glass Technician, you’ll serve on the front line of the Safelite customer experience, bringing advanced technical expertise and a strong sense of ownership to every job. This role is ideal for a highly skilled technician who thrives in a fast-paced, hands-on environment and takes pride in delivering high-quality workmanship and exceptional service.

You will leverage your deep industry knowledge, along with Safelite’s cutting-edge tools, training, and technology, to perform complex repairs, replacements, and recalibrations—both in-shop and through our Mobile Glass Shop services.

At the front line of the Safelite experience, the Auto Glass Technician is an entrepreneurial, hands-on professional that leverages their Safelite training, industry-leading tools and technology to complete repairs, replacements and recalibrations in the shop and on the go with our Mobile Glass Shop offerings.

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service. Clean customer vehicles after every job.
• Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing.
• Proficiently operate Safelite’s tools and technologies, including:
  True Seal®, Ezi-Wire™, Glass Table System (GTS), chemicals (as required by the “Safelite Way of Fitting”), work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with scheduled customers in-person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers.
• Performs other duties as assigned.
• Complies with all policies and standards.

• Competitive weekly pay, ranging from $30.25 - $40.25/hr.
• A benefits package valued at more than $10k. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you ll need to be successful.
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• High School Diploma GED/Equivalent Preferred
• Valid state-issued driver’s license for operation of a company vehicle. Required
• Safelite Safe Tech™ certification Required
• Proven experience as an Auto Glass Technician (2+ years preferred)

• Must be 18 years of age or older. Required

• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds
• Ability to stand for extended periods, work in tight spaces, bend and twist
• Ability to use a variety of hand tools and power tools safely and effectively
• Ability to operate a motor vehicle and be monitored via in-cab vehicle safety camera / video surveillance technology
• Maintains professionalism and passion for providing outstanding customer service
• Ability to work outside in various weather conditions
• Ability to work with chemicals (including flammable chemicals), as applicable
• Ability to work scheduled days with flexible start/end times
• Proficiency in using computerized diagnostic tools to complete recalibrations and troubleshoot issues
• Problem-solving and ability to troubleshoot independently and collaboratively
• Ability to read, write and interpret English and technical directions
• Ability to communicate orally and in writing
• Ability to maintain a professional appearance, adhering to Company uniform and PPE policies
• Willingness and ability to maintain stable performance under pressure

This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance.

This job description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.

Safelite is an equal opportunity employer.