Home Services Division Lead

About the Home Services Program

IHR Home Services focuses on helping NE Seattle homeowners proactively maintain their homes through:

• Membership-based home maintenance plans
• Home Health Reports and maintenance inspections
• Seasonal and annual maintenance programs for exterior & interior upkeep
• Handyman and quick task repair services
• Small remodel projects

Current services include drywall repair, painting touch‑ups, millwork adjustments, weatherization, deck and patio upkeep, pressure washing, gutter cleaning, caulking, smart home setup, seasonal maintenance visits, and more.

The program also includes membership offerings that provide homeowners with scheduled maintenance visits, priority booking, tailored maintenance checklists, and ongoing home support.

We’re seeking a highly organized, hands‑on, entrepreneurial Home Services Program Manager to lead and grow IHR’s Home Services division.

This role is ideal for someone who enjoys building systems, solving problems independently, and working directly with homeowners to deliver high-quality service. You will be responsible for developing, organizing, executing, and improving the program while also performing handyman and home maintenance work in the field.

You’ll operate as the primary day‑to‑day lead for the Home Services division – coordinating scheduling, communicating with clients, performing repairs and maintenance work, managing invoicing, overseeing memberships, improving systems, and helping shape the long‑term growth of the program.

You’ll work closely with company leadership but will have significant ownership and autonomy in how the program operates and evolves.

This role begins as a highly hands‑on, field‑based position, with the Home Services Division Lead serving as the primary person onsite completing work, building client relationships, and establishing operational systems for the division.

As the program grows, the long‑term vision is to build a small field team that supports day‑to‑day service execution, allowing this role to evolve into a more operations‑focused leadership position overseeing scheduling, team coordination, customer experience, and continued program growth.

This role is designed for someone who is excited by the opportunity to help build and shape a growing division with long‑term leadership potential.

At Innovative Home Renovations (IHR), our mission is to reshape the perception of the remodeling industry in NE Seattle. We're a small, dedicated team committed to delivering exceptional service, high-quality craftsmanship, and building lasting relationships with our clients and the community.

Through our Home Services division, we help homeowners maintain, improve, and enjoy their homes. Our services include handyman repairs, seasonal maintenance, annual home health inspections, post‑remodel support, and membership‑based maintenance programs.

We take pride in doing things differently — and we're looking for people who do too.

You are entrepreneurial, proactive, and energized by the opportunity to build something from the ground up. You enjoy balancing hands‑on field work with operational problem‑solving and take pride in creating systems that improve efficiency, organization, and customer experience.

You’re comfortable working independently, making informed decisions, and taking ownership of both the client experience and the long‑term success of the program.

You communicate professionally, build strong relationships with homeowners and trade partners, and approach challenges with a practical, solutions‑oriented mindset.

Ideally, you have a strong background in handyman or residential maintenance work, combined with the organizational and leadership skills needed to help grow and operate a service‑based division.

• Lead the day‑to‑day execution and continued development of the Home Services division
• Build and improve systems, workflows, scheduling processes, and operational procedures
• Coordinate client communication, scheduling, proposals, invoicing, and follow‑up
• Manage Home Services memberships and seasonal maintenance schedules
• Help shape long‑term growth…