Senior Field Service Technician

Role Overview

As Senior Field Service Technician at Honeywell, you will play a crucial role in ensuring the optimal performance of our building automation systems. The main function of this position is to respond and resolve complex service calls, providing technical support and troubleshooting to Honeywell customers. Additional responsibilities related to the technical delivery of small service jobs, time and work material, and preventive maintenance may be assigned as well.

These customers will have various products installed that fall into the HVAC, automation controls, life safety, fire, and security systems category as well as their associated computer systems. The goal is to ensure system up‑time and efficiency. You will report directly to our Field Service Supervisor and provide support for our customers in Atlanta, GA.

• Can independently troubleshoot and repair complex issues
• Can program more than one system
• Perform system back‑ups and install appropriate updates and patches
• Run one‑off problems, scenarios, and integrations based on the needs of the customer
• Program EBI’s
• Understand and apply knowledge of virtual machines, system imaging, and networking to serve the needs of the customers (may need to possess certifications)
• Complete required documentation for work performed or other contractual obligations
• Proper use of safety personal protection equipment
• Security and other clearances as required by customer

• High School Diploma, or equivalent
• 2+ years’ experience working with building automation systems (Hardware & Software)
• Former knowledge of completing preventative maintenance
• Ability to troubleshoot and conduct repairs
• Ability to travel throughout the service area, with occasional overnight stays as needed
• Valid Driver’s License and driving record acceptable to Honeywell

• 5 years of experience
• Technical Training

• Medical, Vision, Dental, Mental Health
• Paid Vacation
• 401k Plan & Matching
• Company Vehicle and Mobile Device
• Career Growth
• Professional Development

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.