Case Manager II- Bilingual in Tigrinya and Amharic

• Base Pay $30.27 - $33.56 / Hour
• Job Category Education & Community Services, Regular, 40 hours per week, 12 months per year
• Employee Type FT Non-Exempt

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At Neighborhood House (NH), our vision is a healthy, diverse, and welcoming community, free of poverty and racism, where all people thrive. We serve over 13,000 individuals in Seattle/South King County in the areas of early learning, youth development, citizenship, employment, health, housing, resource navigation, and aging adults. In addition to direct services, we use our experience and deep connection to our communities to advocate for equitable access to services, and policy changes that advance equity for all.

When one of us succeeds, we all succeed!

Neighborhood House is on a mission to becoming a multi-cultural, anti-racist agency. We are achieving this by sharing power, listening to and learning from each other and our communities, and working to repair past inequities. We are building a culture where equity is the foundation, inclusiveness is the default, and access for marginalized communities is the norm.

for more details about our benefits program.

Neighborhood House has a longstanding commitment to ensure that low income, immigrant and refugee aging and disabled members of our community age in place, receiving culturally appropriate services that enable the highest quality of life. The primary role of this position is to assist King County residents in accessing Washington Cares, a first-of-its-kind public long-term care insurance program. The Case Manager II will conduct culturally informed community outreach and then travel to client’s homes or other community locations to conduct assessments to determine client eligibility for WA Cares benefits.

If a client is eligible for the program, the Case Manager II will assist clients to connect with providers and meet their care goals by utilizing their benefit.
The ideal candidate will have experience with navigating within a dynamic and flexible atmosphere and have experience working with aging and disabled populations.

• Support program outreach activities to inform the community about the services available, as needed.
• Provide oversight of the care plan and conduct care plan reviews as needed. Document all client activities and maintain confidential client records.
• Provide information, referral, and advocacy to link clients and their caregivers to appropriate services in a timely manner.
• Participate in clinical case reviews, trainings, and case consultations.
• Conduct placement (i.e., Assisted Living, Adult Family Home, etc.) assessments and/or termination planning as needed for clients exiting case management services.
• Maintain work standards to ensure compliance with all funder and HIPAA requirements.
• Travel to clients’ homes and outreach locations in King County to discuss long term services and supports and conduct assessments.
• Work with interpreters as needed.
• Some evening and/or weekend work may be required.
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor’s degree in Social Work, Behavioral Science, or related field plus 3 years of experience working in social work or human services, with an emphasis on aging, low-income and diverse populations, OR
• Associates Degree in related field with 5 years of experience working in social work or human services, with an emphasis on aging, low-income and diverse populations may be considered.
• Bi-lingual in Amharic/Tigrinya with English proficiency sufficient to complete complex documentation and navigate WA State on-line databases and care planning tools.
• Demonstrated ability to thrive in a culturally diverse workplace dedicated to equity and inclusion.
• Neighborhood House is on a journey to become a fully inclusive, multicultural, anti-racist organization. Candidate must demonstrate a commitment to advancing racial equity and social justice.
• Experience working with elderly or disabled adults who have unstable health conditions and risk factors including multiple physical and/or mental health problems, long-term care…