Resident Services Coordinator

Overview

Join our team!

Full-time position starting at $23.88 - $25.31/hr. (D.O.E.)

Elizabeth Thomas Homes is a community consisting of 119 units of affordable housing in Seattle’s Rainier Beach neighborhood. The property contains studio, one, two, and three-bedroom units. All units are affordable to families making up to 60% of the area median income. The property includes amenities such as a club house, community room, computer lab, and courtyard and is located within two blocks of the light rail.

Elizabeth Thomas Homes is managed by Allied Residential.

Monica’s Village Place is a community consisting of 51 units of affordable housing in Seattle’s Historic Central Area, at the intersection of 23rd Avenue South and South Main Streets, consisting of one, two, and three bedroom apartments and townhomes. All units are affordable to families making 30% to 50% of the area median household income with special designations for homeless families.

The building is oriented around a central courtyard containing a play area for children and a healing/reflection garden. Monica’s Village Place is managed by Archdiocesan Housing Authority dba Catholic Housing Services.

The Resident Services Coordinator is an integral part of the housing teams at Elizabeth Thomas Homes and Monica’s Village Place. They will work closely with management to achieve the common goals of health and wellbeing of the residents as well as sustainability of the properties. The Resident Services Coordinator will divide their time to spend 50% of the week at each location.

The purpose of the Resident Services Coordinator is to create community within each property by hosting events, providing information and referrals, and collaborating with other service providers. Connecting residents to social services and programs that focus on housing success, general wellness, employment, education, health and safety is the primary duty of this position.

This position is an in person, full time role which will require occasional weekend and evening hours to best serve the residents of each respective community.

• Elizabeth Thomas Homes: 4524 S Henderson St. Seattle, WA 98118
• Monica's Village Place: 140 23rd Ave S Seattle, WA 98144

This is a Full-time, 40-hour position witha competitive benefits package:

• Medical, Dental, Vision, Life Insurance and Long-Term Disability
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Generous paid time off (PTO), paid sick time, 15 days of paid vacations
• 12 days of paid holidays, plus one (1) personal holiday
• CCS/AHA 403(b) Employee Savings Plan
• Employee Assistance Program (EAP)

If you are looking for meaningful work, find out more at: (Use the "Apply for this Job" box below)./

Essential Duties and Responsibilities

• Models and upholds organizational values of dignity, justice, compassion, excellence, safety, and integrity in all professional interactions.
• Communicates effectively and professionally with residents, staff, partners, and community members from diverse cultural, linguistic, and socioeconomic backgrounds.
• Promotes resident self‑sufficiency and community well‑being by supporting housing stability and access to services through outreach, education, advocacy, and problem‑solving support.
• Provides direct resident services, including assisting residents with applications and access to income, healthcare, employment, transportation, childcare, and other supportive resources.
• Maintains knowledge of local and regional resources and develops partnerships with community‑based organizations to support resident needs.
• Plans, coordinates, and delivers resident programming and community events, including classes, workshops, support groups, outreach activities, and monthly events, in alignment with program goals and budgets.
• Collaborates with on‑site property management staff to orient new residents, explain resident services, identify residents needing additional support, and address lease or house rule concerns through coordinated strategies.
• Facilitates resident engagement, including organizing and leading resident meetings and fostering inclusive,…