Care Case Manager II

The After-Care Case Manager II, will work with a team of staff to help create a safe, healing environment for guests in a Christian transitional living program. You are part of a team that functions with internal and external partners for transitional and permanent housing. The team will also consist of case management, mental health, and spiritual counseling.

Scheduled:
Monday – Friday, 8:00AM - 4:30PM

Target starting pay: $27.42/hour

• Assists with training new staff and providing training to other team members.
• Collaborate with UGM program ministries to ensure After-care is implemented in a timely manner for guests.
• Develop housing stability plans in partnership with guests and outside housing resources as needed.
• Help facilitate and organize community events for guests and alumni.
• Work with a Relationship Manager to create partnerships with other social services to assist our guests in transitional living as needed.
• Follow-up and develop on referrals made on or with Relationship Manager.
• Manage relationships with like-minded organizations to provide services to our guests.
• Support guests with finding work, budgeting, and guests’ responsibilities.
• Seeking to develop a continuing knowledge of the field, what services are provided in the community, and establishing communication with those entities.
• Create data and narrative program reports on guest outcomes and programmatic successes.
• Ability to address and quickly solve problems with staff, volunteers, as well as guests, and be able to intercede and find reasonable solutions in order to maintain harmonious relations.
• Facilitate Community visits with clients as assigned, to include signing up clients to meet with community events and providers.
• Process the intake assessments and screening of guests.
• Assists with finding, securing, and maintaining permanent housing, and helps clients to reintegrate into the community.
• Drive company vehicles for client transportation or other work-related activities.
• Manage a caseload of individual guests in a transitional after-care program.
• Meets with guests as needed and maintains all electronic and paper client files.
• Provide crisis intervention information, chemical dependency case management, and referral help.
• Communicate with all staff through the Client Tracker (CT11).
• Help coordinate and facilitate support groups, Bible studies, addiction recovery curriculum, and classes.
• Develop and maintain ongoing guest files.
• The administrator observed urine collections for guests.
• Effectively articulate a case for support so that others take heart to our vision/mission/goals.
• Perform welfare checks at guest residences.
• Help maintain a positive, pleasant, and Christian atmosphere at the facility.
• Participate in organizational meetings, training, and initiatives as required.
• Perform other duties assigned to support the Mission’s success.

• An Associate Degree is required. A combination of education and four years of relatable experience may be substituted.
• Three years of experience working in a social services or rescue mission setting. One of those years must be in a Case Manager role.
• Proficient in Microsoft Office Suite
• Possess a valid Washington State Driver’s License and be able to meet the standards of the Mission driver criteria is preferred, including but not limited to:
• Clean driving record.
• No current suspensions or revocations.
• At least 21 years of age

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him.
• Faithfully upholds The Mission and your team in prayer.
• Participates in team devotions as schedule permits.
• Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations.
• Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors.

• Medical / Dental / Vision
• Basic Life Plan – 100% company paid
• Voluntary Products including Life, AD&D, Disability, Accident and Critical Illness insurance
• EAP and 24/7 Virtual Mental Health – 100% company paid
• 4 weeks of paid vacation (accrued)
• Accrued paid sick time
• 10 paid holidays + 1…