Outreach Specialist - U District

Title

Outreach Care Coordinator

U District Domain + Aurora/North Seattle Office Location

Monday-Friday 8:30am-5:00pm

$73,500-$87,500

(The posted salary range represents the full compensation band for the position. New hires are typically placed at the base of the range, plus up to $2,000 total for bilingual skills and/or higher education.)

• The Outreach Specialist role is part of the Outreach team that supports ETS’ mission through engaging clients living on streets and encampments with low barrier resource navigation, maintaining engagement with case management services, and establishing partnerships with other providers and organizations to coordinate care.
• This role makes a critical difference at ETS by conducting assessments and providing referrals to services such as shelter, case management, behavioral and physical healthcare, substance use harm reduction resources and education, and housing, if able. REACH services are person-centered, strengths-based, trauma-informed, culturally relevant, and respectfully provided from a harm reduction perspective to promote client autonomy and dignity in how they access resources and services.
• The North Outreach Specialist will be based in Seattle City Council District 5 region of Seattle working with the North Outreach Team. This position will work closely with the City of Seattle UCT to coordinate shelter referrals at eligible sites and partners in neighborhoods such as Lake City and Aurora Ave.
• The position is full-time onsite, and the days and hours are M-F 8a-4:30p.

• Help ETS succeed in carrying out our mission through working together with other staff to transform systems of harm and inequity to create different approaches to improving community health and safety through addressing substance use and homelessness.
• Assist with the organization-wide initiative to reimagine our interconnectedness within our community to overcome the aspects of our society and organizational culture shaped by white supremacy and settler colonialism.
• Provide outreach to folks living outside in Seattle D5 to conduct health and needs assessments and provide recommendations for services and resource distribution.
• Go to sites where individuals experiencing homelessness are located, to make contact and explain the approach to potential clients.
• Assess client’s needs for mental health, primary medical care, and substance use according to their stage of change, focusing on reducing harmful consequences of behavior.
• Assess scope of need of unhoused client population in D5 and work with government and community partners to advocate for access to or creation of adequate services.
• Refer clients to resources and services and support-maintaining engagement with service.
• Develop and maintain a positive working relationship with program partners and referral sources to facilitate effective interagency collaboration and prevent duplication of services.
• Participate in case conferencing meetings for outreach and other homeless service providers to discuss clients with high barriers.
• Maintain up-to-date data per REACH Outreach standards to coordinate care for clients and have accurate information on sites.
• Document activities according to agency, contract, state and federal requirements.
• Connect with government and community entities to bring a coordinated system response, which may include:
  • City and County coordinators
  • Public health assessments and care
  • Hygiene and sanitation services
  • Waste removal
  • Law enforcement coordination
  • Benefits Assistance
• Participate in relevant stakeholders, government entity, and community meetings to respond to help create an effective system response.
• Maintain professional and ethical confidentiality practices while communicating with community partners to maintain client privacy rights and advocate for client needs.
• Utilize clinical supervision, psychiatric consultation and peer support for exploring clinical intervention strategies, counter transference, resource development, self-care and burnout prevention.
• Provide services consistent with ETS/REACH program policies and procedures.
• Local travel on behalf of the Agency is a job…