Clinical Case Manager

Description

Job Type: Full-time

Downtown Behavioral Health Clinic

Saturday, Sunday

Office Day

Medical (no premiums or payroll deductions for employee coverage), Dental, Life, Long-term Disability

Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan

This position is part of a union and is represented by SEIU Healthcare 1199NW.

SAGE Clinical Supervisor

Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long‑term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time.

Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home.

DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder.

Support, Advocacy, Growth and Employment (SAGE) is DESC's comprehensive outpatient mental health program. SAGE intake specialists, case managers, psychiatrists and nurses assist adults with severe and persistent mental illness in their journey towards recovery. Long‑term case management services are provided including help with obtaining and maintaining housing, improving clinical and social stability, and enriching their level of independence and self‑sufficiency.

SAGE services are licensed under the Washington State Division of Behavioral Health and Recovery and are provided under contract with King County Mental Health, Chemical Abuse & Dependency Services Division. Services are provided within a Recovery model.

• Participate as a member of a multidisciplinary and multi‑departmental team providing ongoing case management services to adults with severe and persistent mental illnesses.
• Collaborate with DESC’s Scattered Sites Supportive Housing team in the development of client care and housing retention plans.
• Provide outreach and engagement services to assigned clients, initially engaging clients and maintaining working relationships.
• Conduct psychosocial assessments; develop goal planners with consumer participation; facilitate linkages to collaborative resources when appropriate.
• Assume primary responsibility for coordinating all aspects of consumers’ support and goal planners, including: providing and/or coordinating the delivery of psychiatric treatment; substance abuse treatment; 24‑hour support services; and performing acute case management to facilitate consumer access to food, clothing, housing, medical care, financial assistance and vocational training or employment.
• Advocate for consumers’ access to community resources and services, ensuring that consumers’ needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care.
• Travel locally to outreach consumers; make home visits and assist with home inspections, annual recertifications, address and report any maintenance‑related concerns and housing retention barriers.
• Provide crisis intervention and risk assessment; tolerate unusual or unpleasant behavior.
• Provide counseling, as qualified.
• Fulfill role of protective payee for some consumers on behalf of the agency, creating monthly budgets with consumers, distributing funds, and assisting with purchases.
• Establish and maintain professional relationships with landlords and property managers, assisting in building rule enforcement and lease compliance as necessary.
• Document services…