Life Coach

Why work with YWCA Seattle King Snohomish?

YWCA SKS is the region’s largest non‑profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference.

We’re women and BIPOC‑led, family‑centered, and supportive of employees. As a full‑time YWCA employee (30+ hours), you’ll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan.

Put your passion for racial equity and social justice to work –
apply today!

This position provides case management for the YWCA Permanent Supportive Housing program at the East Denny Building. The Resident Life Coach provides structured, goal‑oriented casework for single adults and small families in the Permanent Supportive Housing program.

This position has a social justice component that will require critical thinking around how external systems impact the work that we are doing through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work, as well as working well in non‑white environments and championing anti‑racism policy, are required job skills and core values.

As an equal opportunity employer, we highly encourage people of color to apply.

• Verify participants and document program eligibility and complete program application materials.
• Maintain compliance with lease and case notes on a daily and/or weekly basis.
• Network with other service providers to advocate for clients and establish suitable referral systems.
• Maintain client files and appropriate records to document participants’ progress.
• Participate in agency, department, and committee meetings to maintain integrated services for clients.
• Participate in department projects developed by the Director of Housing and Regional Directory to provide better service to clients and improve efficiency.
• Attend trainings as directed to increase knowledge and skill.
• Provide advocacy and coaching to facilitate positive and productive landlord/tenant relationships.
• Provide clients with trauma‑informed support, case management and advocacy. Make referrals and linkages to community resources for housing, employment, and other basic needs.

• Bachelor’s degree in a social services related field with at least three years of case management experience working with low‑income, homeless and chronically homeless households; preferably chemical dependency and/or mental health background.
• AA degree in a social services related field with at least five years of case management experience working with low‑income, homeless and chronically homeless households.
• Any combination of skills and experience that demonstrates the ability to perform this job effectively.
• Understanding of issues around homelessness, poverty and trauma, especially as they affect specific populations including veterans, families, the elderly & disabled, people who live with chronic mental illness, youth, LGBTQI people, immigrants & refugees, and people of color.
• Knowledge of and experience as a service provider in crisis intervention, victims of domestic violence, child abuse, substance abuse, mental health, welfare rights, case management, sexual assault, employment services, child development, and positive parenting skills.
• Core competencies:
  
  attention to detail, oral and written communication, organizing/time management, initiative, collaboration, ethics and integrity.
• Experience working with communities of color and people from different cultures.
• Demonstrated commitment to anti‑racist principles and the intersection of racism and poverty.

• Ability to lift up to 30 pounds.
• Frequently stand, walk, sit, and climb in performing duties in the workspace and in the community.
• Frequently reach and grasp using telephones, computers, fax machines, and other office equipment and supplies.

All positions at YWCA of Seattle King Snohomish are exposed to clients who have experienced or are experiencing trauma in various forms, including but not…