PT Program Assistant at Peter's Place

Description

The Program Assistant observes, records, and responds as needed to the comings and goings of guests/residents/participants and staff, and maintains a safe and comfortable environment, to respond to issues as appropriate. They serve as a member of the program services team; they support and work with them to serve the community by providing trauma‑informed assistance. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU).

Jan & Peter’s Place Women’s Shelter provides a safe and warm place to sleep each night for 40 female‑identifying guests experiencing homelessness. Guests are served dinner and breakfast at the shelter and have access to case management and support services.

Compass Housing Alliance develops and provides essential services and affordable housing for individuals and families experiencing housing instability in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well‑being of each person that we serve.

We consider the diversity of the staff, guests, residents, and community partners to be an important asset. We recognize the value that different perspectives and cultures bring to the organization. Compass Housing Alliance is a division of Lutheran Community Services Northwest (LCSNW) as of January 1, 2026. After years of affiliation and partnership, Compass and LCSNW are joined together as one organization aligned in our shared values: compassion, love, health, justice, and hope.

By combining LCSNW’s network of health and human services and Compass’s expertise in affordable housing and emergency services, we can provide a holistic support to the communities we serve.

• LOCATION:
  
  North Beacon Hill Neighborhood (Seattle, WA)
• REPORTS TO:
  
  Program Coordinator or Manager
• FLSA STATUS:
  Non‑Exempt
• SCHEDULE:
  
  Saturday & Sunday 7:30am-3:30pm and monthly staff meeting on Tuesdays 3-5pm
• MEAL PERIOD:
  Paid (30‑minutes)
• SALARY: $25.24 per hour (Step 1*) (additional $1.75 per hour for regular overnight shifts)
• * Step 2 increase of 2.5% after 12 consecutive months of employment

Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. The employee in this position must be able to read, write, and understand English.

• Provide trauma‑informed monitoring of activity in and around the building to ensure safety, security, and comfort of guests/residents/participants and staff.
• Mediate conflicts and provide de‑escalation and crisis intervention; model appropriate problem solving and refer to appropriate services as needed.
• Assist in support of program activities. Including meal services, assisting guests/residents/participants with tasks such as laundry access and/or instruction, group activities, or other similar activities.
• Engage guests/residents/participants to assess needs providing immediate and appropriate information and referrals.
• Respond to guests/residents/participants issues as appropriate or as directed by program management and/or property management.
• Report guest/resident/participant and/or building needs to management and ensure supply/equipment is in stock for use.
• Monitor security cameras, make periodic security rounds of the building, check lights, doors, and windows, and investigate noise and other complaints.
• Log all actions, incidents, rule enforcements, and report unusual or sensitive matters to the Program Coordinator and/or Manager.
• Control after‑hours front door/access and monitor guest/resident/participant log enforcing rules and restrictions.
• Follow building/staff safety and emergency procedures according to program and agency policies.
• Perform light janitorial duties, as assigned.

• Recognize the value that different perspectives and cultures bring to the organization.
• Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious…