Care Case Manager

Job Overview

The After-Care Case Manager I will work with a team to help create a safe, healing environment for guests in a Christian transitional living program and those outside of program. You will be assigned a caseload of guests, where you will help individuals reintegrate safely back into society. While also partnering and establishing relationships with internal and external resources to provide the best care and transition for all guests.

Scheduled: Monday – Friday 8:00AM – 4:30PM

Target starting pay: $25.39 per hour

• Manage a caseload of individual guests in a transitional living and/or recovery program, meeting with each guest on a weekly basis and maintaining electronic and paper files for each guest.
• Process intake assessments and screening of guests for transitional living.
• Provide crisis intervention information, chemical dependency case management, and referral help.
• Help coordinate and facilitate support groups, Bible studies, addiction recovery curriculum, and classes.
• Develop housing stability plans in partnership with guests and outside housing resources as needed.
• Support guests with finding work, budgeting, and guest responsibilities.
• Stay knowledgeable of available services in the community, establishing and maintaining communication with those partners.
• Create data and narrative program reports on guest outcomes and programmatic successes.
• Facilitate community visits with clients as assigned, to include signing up clients to meet with community events and providers.
• Efficiently resolve problems that may arise with staff, volunteers, or guests to minimize disruption at the Mission.
• Utilize the Clarity Database to communicate with team members.
• Help in maintaining the safety and cleanliness of work environment.
• Perform Urine Analyses and Breathalyzers when needed.
• Drive Mission vehicles for client transportation or other work-related activities as needed.
• Effectively articulate a case for support so that others take heart to our vision/mission/goals.
• Help maintain a positive, pleasant, and Christian atmosphere.
• Participate in organizational meetings, training, and initiatives as required.
• Perform other duties assigned to support the Mission’s success.

• A High School Diploma or equivalent required. An associate degree is preferred. A combination of education and two years of relatable experience may be substituted.
• One year of experience working in a social services or rescue mission setting.
• Proficient in Microsoft Office Suite.
• Possess a valid Washington State driver’s license and meet the Mission’s driver eligibility criteria:
  • Clean driving record
  • No current suspensions or revocations
  • Minimum age of 21

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him.
• Faithfully upholds The Mission and your team in prayer.
• Participates in team devotions as schedule permits.
• Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations.
• Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors.

• Medical / Dental / Vision
• Basic Life Plan – 100% company paid
• Voluntary Products including Life, AD&D, Disability, Accident and Critical Illness insurance
• EAP and 24/7 Virtual Mental Health – 100% company paid
• 4 weeks of paid vacation (accrued)
• Accrued paid sick time
• 10 paid holidays + 1 Floating Holiday
• Personal Day and Birthday holiday
• Retirement benefits w/ company match
• Continuing Education Reimbursement Program

While performing the duties of this job, the employee is frequently required to sit for extended periods of time in a temperature-controlled environment. Occasionally you will stand, balance, twist, stoop and reach with hands/arms. Occasionally lifts up to 30 pounds and walks, use stairways to climb multiple floors within the company. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus.

This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.