Supportive Employment Specialist

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Full Time Regular LIHI Administration, Seattle, WA, US

Salary Range: $26.29 To $31.83 Hourly

Reports to: Program Manager

Pay Range: $26.29-$31.83 hourly

Hours: Full Time, Monday to Friday 8am-4:30pm

Benefits: Medical Dental, life/disability, retirement, vacation & sick leave

Position type: Non-Exempt, Non-union position

• Manages a portfolio of sites with a dynamic caseload across LIHI’s housing.
• Coordinates receipt of Medicaid eligible referrals and conducts screenings of potential residents including FCS, SNAP, TANF and any other relevant programs.
• Works directly with Property Management staff, and Supportive Services Staff to identify potential sites and clients as well as coordinating common area space usage for training.
• Provides initial and ongoing assessments, career planning, outreach, advocacy, referrals & sustainability planning for all enrolled clients.
• Establishes employment goals and objectives with clients as part of the FCS/Housing team, with particular focus on achieving permanent employment in adherence to program guidelines.
• Coordinates and documents progress toward program and enrollment goals.
• Regularly updates all relevant documentation platforms with client case notes and status changes.
• Facilitates weekly resume workshops, education groups, and some outings/activities.
• Initiates and facilitates client involvement with hiring events.
• Weekly check‑ins with FCS Program Manager (PM) for support and oversight.
• Consults with supervisor and completes prompt reports on client engagement.
• Refers clients to community‑based services as appropriate.
• Tracks the services/supports residents receive from other community providers; networks and coordinates with service providers; advocates as needed to speed access to resources/services.
• Accompanies clients to work/education related appointments as needed.
• Coordinates joint case conferences if/when deemed necessary.
• Promptly seeks resolution to issues that arise for the client in the course of residency.
• Takes the lead in work readiness needs, strengths and limitations of all assigned clients; completes summaries of all clients on caseload and discusses outreach efforts for clients with whom no face‑to‑face contact has occurred.
• Assists FCS PM with all internal and external Fidelity reviews and training as needed.
• Coordinates veteran/service‑connected resources.
• Supports and participates in advocacy efforts to ensure housing stability while employment transitions take place.
• Participates in Quality Assurance activities related to file audit and preparation.
• Able to process and submit expense reports, as needed.
• Foster a professional and safe environment.
• Engage with assigned training and comply with training deadlines.
• Utilize Personal Protective Equipment (PPE) and follow PPE protocols.
• Other duties as assigned.

• Able to read, write and communicate in English.
• Minimum of 1 year work experience in Workforce Development or related field.
• Bachelor degree in Social Work or related field or at least two years of experience in providing case management services.
• Strong organizational and time‑management skills are necessary.
• Well‑developed emotional intelligence & interpersonal skills.
• Ability to independently de‑escalate/resolve conflict.
• Computer experience and literacy.
• Strong interpersonal and motivational interviewing skills.
• Strong ability to think and operate independently.

• 5+ years experience in employment services or supportive services
• Skills in group facilitation

• Must have reliable transportation.
• Must pass criminal background checks and drug screening.

• Generous vacation and sick leave
• 10 paid holidays and 1 floating holiday
• Employer‑Paid Medical, Dental, and Vision (with HRA, HSA & FSA options)
• Employer‑Paid Life and AD&DD Insurance
• 401k offered for unionized employees (through OPEIU8)
• 403b offered for non‑union employees
• Employee Assistance Program
• Travel Assistance Program
• Aflac offered for all employees.