WISe Case Manager; Wraparound Intensive Services

Our Commitment to Equity

The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.

The WISe (Wraparound with Intensive Services) Care Coordinator is responsible for leading the youth and family teams through the wraparound process. The care coordinator uses strong leadership skills to organize, develop and facilitate wraparound family team meetings, and is responsible for leading the team through the phases of WISe. The WISe care coordinator will work with youth and families with complex needs involved in multiple systems (criminal justice, mental health, foster care, substance use, etc.).

In addition, the WISe care coordinator is responsible for developing and implementing individualized family care plans and expanding the involvement of natural team members and systems. This sometimes entails assuming a case management function, accessing formal resources, coordinating care, responding to crises, serving as an advocate, and providing documentation. The WISe care coordinator reports to the WISe Program Director.

This position is with the Y Social Impact Center, the social services division of the YMCA of Greater Seattle (YGS), serving around 5,000 youth, young adults, and families every year in communities across King County, Pierce County, and various counties across WA. Through our programs we aim to strengthen young people’s ability to develop to their fullest potential through four strategies: reducing risk factors;

navigating systems towards successful life transition; establishing stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center’s programs include homelessness prevention, housing, behavioral health, crisis response, foster care licensing, violence prevention, and employment. Since many of the young people we serve have been involved in the foster care, criminal justice, behavioral health, and/or homelessness systems, we truly value relatable lived experience of our staff and those applying for our positions as an asset.

• Membership to the YMCA of Greater Seattle for you and your household
• Medical, Dental, Vision, and Life insurance
• Retirement with generous employer contributions
• Free access to mental health resources
• Rapidly-accruing paid time off (PTO)
• Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs

Hiring Range: $24.50 - $27.50/hr

Schedule:

Monday-Friday; 9am-5:30pm

• Provides specialized services to youth and young adults in education, employment/career development, housing, technology, or other designated field and supports them in achieving their goals. Builds strong relationships with Y program participants to effectively provide quality services.
• Provides intensive case management and care coordination services to a caseload of 10-12 clients enrolled in Wraparound with Intensive Services (WISe).
• Develops individualized, strengths-based, youth-driven service plans.
• Forms effective working relationships with family members and all community providers, balancing differences in culture, agendas, and priorities, and expectations. Maintains professional partnerships with all community providers.
• Identifies the strengths and needs of the youth and family, provides WISe Team members with an overview of Wraparound Team practice, and clarifies their role and responsibilities as team members in this process.
• Works with the Youth Partner and/or Family Partner to identify family support, peer support, or other community resources that can assist the youth and family with exercising their voice in the WISe Team process.
• Prepares for meetings: develops a meeting agenda with the youth, family, and other WISe team members; schedules meetings at a place/time that is accommodating and convenient to the youth and family and available to all team members; prepares visual aids or tools to facilitate the meeting process; and informs all WISe team members of the date, time and location of each meeting.
• Ensures clients receive all required screenings, assessments, services, interventions, and opportunities to fully meet their physical, psychological, social, emotional, relational, developmental, educational, independent-living, housing, and permanency needs in a timely and effective manner.
• In coordination with the program director and collaboration with the youth and family team, ensures client transitions are well coordinated and facilitated, including placements and discharges, and ensures all required intake, service planning, and discharge/exit documentation is completed fully and on time.
• Ensures all…