Case Manager - William Booth Center
Listed on 2026-08-12
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Social Work
Human Services/ Social Work, Community Support Services, Mental Health, Community Health
Seattle William Booth Cen
Salvation Army Maynard Avenue S
811 Maynard Ave. S
Seattle, WA , USA
Seattle William Booth Cen
Salvation Army Maynard Avenue S
811 Maynard Ave. S
Seattle, WA , USA
Location: William Booth Center (811 Maynard Ave S, Seattle, WA 98134)
Schedule: Monday-Friday, 8:00am-4:30pm
Pay: $31.64/hour
Status: Regular Full-Time/Non-Exempt
* Applicants must be available for in-person interviews in Seattle, WA.
The Case Manager for the Bills Bed/Unified Care Team program will provide trauma-informed care, case management, and general and intensive social services for persons self-identifying as male—often with co-occurring disorders—who are experiencing homelessness, which includes all or part of a comprehensive housing readiness assessment (HRA), individualized service plans (ISP), and service-intensive case management intended to assist the individual towards self-sufficiency. The UCT program engages clients using strength-based, client-centered methodologies to establish an alliance to assure that the client is respected, motivated, and supported to reach goals identified by the client and the case manager.
DUTIES & RESPONSIBILITIES:
This job description should not be interpreted as all-inclusive. It is intended to identify the essential responsibilities and requirements of this position. You may be requested to perform job-related responsibilities and tasks other than those stated in this job description.
- Provide comprehensive case management that includes screening and assessing clients; creating, implementing, and monitoring individual service plans; crisis intervention; and connecting clients to health, mental health, employment, housing, and other community resources.
- Provide case management for clients with varying degrees of vocational, social, cultural, and/or medical impairments hindering economic independence in a goal-directed, task-centered, and time-limited manner.
- Provide information regarding services and provide transportation as needed to people seeking services.
- Continually monitor and evaluate each client’s progression through their case management plan and develop corrected action revisions to the plan as needed.
- Asist clients with applications for Social Security or any state assistance.
- Foster a professional and welcoming environment in all interactions with clients, guests, vendors, and colleagues, regardless of differing identities, backgrounds, beliefs, and choices.
- Participate in training as assigned and coordinate in-house training for staff.
- Develop and maintain team effort by modeling appropriate team behavior and utilizing opportunities to promote team building.
- Serve as a mentor to fellow staff members, including the Case Manager’s Assistants (CMA).
- Consult on client cases as needed, provide support for complex cases, and report pertinent information to the Program Manager.
- Participate in staff and case management meetings by providing case summaries and client status information.
- Adhere to strict boundaries and professional ethics in the care of others.
- Monitor adherence to program rights, responsibilities, and policies.
- Co-facilitate monthly house meetings with the Program Manager and the other case managers.
- Cover shifts if necessary with the Program Manager
- Assist with scheduling and performing the periodic review of case files, case notes, and other pertinent information for quality assurance, and compliance with funding contract requirements.
- Assist the Program Manager in the tracking and assigning of clients to case managers.
- Assist the Program Manager with the development of case management standards, guidelines, and paperwork to assure high-quality care management to program participants.
- Assist with developing an after-care Housing Stability Plan and identifying the steps required to accomplish goals to move the person from homelessness to self-sufficiency. Successfully exit clients from the program using progressive engagement strategies.
- Maintain weekly contact with caseload for the first thirty dates of program participation.
- Keep accurate and timely case management and staffing notes, as well as organized and confidential records. Input client case records in Well…
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