Internal ONLY Central Intake Social Service Specialist 3 (SSS3) - Seattle

Our vision is to ensure that 'Washington State's children and youth grow up safe and healthy - thriving physically, emotionally, and educationally, nurtured by family and community.'

Attention: INTERNAL ONLY:
This position is open to current DCYF employees only.

Work schedule is Swing Shift. Thursday to Sunday, 4 p.m. to 2 a.m. (40 hours/week).

Job Title: Central Intake Social Service Specialist 3 (SSS3).

Location: Seattle, WA - Region
4. This position is full-time.

The assigned workstation is in the Seattle Pioneer Square/Stadium District. This is a telework position; however, staff must be able to travel to and work from the office as required. Mandatory monthly in-person unit meetings and occasional in-person training, unit retreats, and all-staff meetings will occur.

Closes: 08/26/2026

Salary: $69,348 - $93,288 Annually. The salary listed does not include the additional 5% premium granted to all King County employees.

The Department of Children, Youth, and Families (DCYF) is looking for a Social Service Specialist 3 to join our Central Intake Office in Seattle.

This position is responsible for performing assessments and responding to telephone and written reports of abuse, neglect, and other child welfare service requests. In this role, you will gather information and perform risk and safety assessments to screen cases and refer families to appropriate services. Within DCYF Field Operations, the Central Intake unit operates 24/7 and provides services to Region 4 during weekday/non-holiday hours and statewide at all other times.

This position provides intake services for multiple programs such as Child Protective Services (CPS), Child and Family Welfare Services (CFWS), Family Reconciliation Services (FRS), and Family Voluntary Services (FVS). You will also work with the Licensing Division (LD) regarding complaints/infractions, provide crisis call management to assist callers for the End-Harm Line, and process ICPC/ICAMA requests.

• Document and process reports of child abuse and neglect and service requests from any source and produce complete work product within established time frames.
• Interview referrers and document information received, including asking clarifying questions; obtain details; assess the information provided.
• Conduct thorough data searches including but not limited to DAPS, ACES, DOH/WHALES, SCOMIS, SEMS, FORS, BARCODE, Client Registry, RSO websites, reverse address/phone numbers to obtain additional pertinent information, to assist in assessing risk and protective factors and determining screening decisions.
• Conduct thorough Fam Link searches including persons involved, history, findings, assessments, case notes, case activity, placement history, facility complaints, children currently in a foster home (for DLR intakes).
• Consult with supervisor on all intakes regarding children requiring emergent response due to current threats of danger and risk of imminent harm.